Ken Richards Email & Phone Number

United States

Wakefield, Massachusetts, United States

Major Responsibilities;Monitor and support enterprise fiber network sales and integration as a sales engineer as well as offer technical expertise to senior sales representatives in advanced and complex product sales.Design and integrate custom fiber networks for enterprise customers while conducting sales meetings and presentations with prospective clients. Key Deliverables;• Enhanced business revenue growth by facilitating project financial planning.• Facilitated sales closures and offered enterprise network solutions by delivering technical sales support.

Boston Region

Major Responsibilities;Led sales engineering activities while supporting large-scale medical, educational, and MDU (Multi-Dwelling Unit) solutions and new corporate deployments. Conducted sales meetings and presentations to engage prospective clients as well as designed and implemented custom broadband advanced products, including IPTV over fiber, managed Wi-Fi, custom authentication, fiber network solutions, and video solutions.Key Deliverables;• Supported Northeast region with corporate initiatives and new product implementations by leading engineering efforts and reporting to Comcast corporate office.• Closed advanced product telecommunications sales in collaboration with a team of senior account executives.

Greater Boston Area

Major Responsibilities;Directed sales engineering activities, specializing in VoIP, Ethernet, and advanced video solutions. Designed and seamlessly integrated custom enterprise-level voice, video, and data solutions, with expertise in Hosted cloud-based PBX, VoIP, and Unified Communications delivered over fiber/coax networks. Liaised closely with a team of senior business account executives to successfully close enterprise-level telecommunications sales.Key Deliverables;• Attracted prospective clients by steering sales meetings and delivering presentations.• Achieved high-value sales closures, drove engineering excellence, and contributed to revenue growth by playing a pivotal role as primary engineering point of contact within a team of senior business account executives.Additional Experience;Network Operations Center Analyst / Business Support Supervisor ComcastRegional OSP Project Coordinator / Field Engineer, Adelphia/ComcastOSP Technician & Head-End (Co-Office) Technician / Residential Service Technician, Harron Communications, Adelphia

Bachelor'S Degree, Organizational Leadership

Business Administration & Business Organizational Leadership

Associates, Telecom Technology /Science

Fiber Optic design & splicing certification Cisco Network training