•Responsible for driving an aggressive roadmap of features across our Web and iOS apps that are designed to take our company into a new market.•Collected feedback from customers and internal stakeholders and translate the feedback into actionable user stories and product requirements for our engineering team.•Delivered wireframes and mockups to our UX designer to transform requirements into experiences that unlock value and drive engagement.•Partnered with sales and marketing to roll out beta features to key customers and prospects.•Wrote detailed user guides and articles for new features to minimize the burden on our customer success team.

•Business Owner of join.me Growth Team, responsible for driving user and revenue growth by introducing growth mechanics in the user experience.•Engaged daily with all departments in the organization, acting as the voice of the customer and product evangelist.•Partnered with development team in Budapest to implement a formalized tracking system to enable business team to make data driven decisions based on usage-based KPI’s.•Developed a business model based on funnel metrics that greatly enhanced my team’s ability to predict revenue impact of new product features and user experience enhancements.

•Responsible for driving business and product optimizations to deliver above-plan eCommerce performance.•Managed prioritized backlog of product optimizations by working hand-in-hand with development team in Budapest.•Lead sales trainings on new features and developed product positioning to assist reps in closing the deal.•Reimagined the user journey to identify and implement a new flow which increased trial quantity and quality by 15%.

•Partner with sales teams to develop a comprehensive competitive analysis which will be an integral part of new hire training.•Conduct and present feasibility analysis of new product concepts to executive management.•Design surveys to gauge potential demand for feature enhancements and manage deployment to thousands of targeted customers.•Drive the creative process behind an initiative to bring in new users and increase sales.

•Led store in sales revenue and customer satisfaction by excelling in the translation of technology-speak to everyday terms that people can understand.•Created new owners of Apple products by building relationships, discussing their needs and showing them products that provide effective solutions. •Interacted with business owners in the market and serve as a liaison for all business needs involving Apple

•Completed 12 week P.A.S.E. (Planning & Allocation School of Excellence) training program•Responsible for developing distribution strategies by analyzing sales trends and anticipating customer buying patterns •Drove $300M in sales by identifying and maximizing business opportunities such as features and events •Worked within a team to manage inventory levels of two major classifications of seasonal / fashionable apparel across 800 stores nationwide

-Managed Requests for new product content from Online Retailers-Worked with a team of MBA interns to develop 2008 operational strategies for Transformers and Spiderman brands-Created presentation which highlighted our Spring 2007 preview portfolio which was then presented to Wal-Mart buyers