Kendall Davis Email & Phone Number

Phoenix, Arizona, United States

Leadership and Stakeholder Engagement: Organize and lead meetings with key leadership, stakeholders, and vendors to align project objectives and ensure all parties are informed and engaged. My role involves preparing comprehensive presentations and agendas that clearly communicate project goals and progress, as well as maintaining detailed meeting notes for future reference.Project Planning and Execution: Develop and manage robust project plans using Asana and Microsoft Excel, which include detailed timelines, resource allocation, and key deliverables. I ensure that all projects are completed on time and within budget while meeting the highest quality standards.Process Improvement and Innovation: Proactively identify areas for improvement within project management processes, implementing enhanced communication strategies and streamlined workflows tailored to each project’s unique needs. I have researched and documented AI functionalities for project management tools to introduce cutting-edge solutions that enhance efficiency and adaptability.Internship Program Coordination: Co-facilitate project plans for the summer internship program, providing mentorship and guidance to interns. I share best practices and insights to ensure they gain valuable experience and contribute meaningfully to the organization. Additionally, I work closely with fall co-op participants to support their development and integration into project teams.

Phoenix, Arizona, United States

In my role as a Sales Support Producer at United Healthcare Group, I was responsible for providing exceptional support to sales agents and enhancing the sales process through effective communication and problem-solving. My key responsibilities included:Promotional Material Development: Crafted engaging promotional presentations that effectively communicated the goals and unique aspects of our sales roles, contributing to the alignment of our team’s objectives with the company’s vision.Customer Interaction and Support: Managed inbound phone calls with professionalism and a personal touch, delivering a distinctive sales support experience. Addressed sales agents' inquiries with a focus on delivering accurate and timely solutions.Sales Tools and Resources: Researched and resolved questions related to sales tools, materials, and product information, ensuring sales agents had the resources they needed to succeed. Educated agents on the use of self-service tools to troubleshoot system issues independently.Issue Resolution: Assisted in resolving member concerns, commission questions, Medicaid verification, application status, and eligibility inquiries. Guided sales agents through the onboarding and certification process to streamline their experience and reduce obstacles.Collaboration and Efficiency: Worked closely with cross-functional teams to improve support processes and ensure consistent communication and information sharing. Played a vital role in enhancing the overall efficiency of the sales support function.

-Spearheaded the brand in offering/selling products-Appointed as representative to endorse the products to the target audience

Woodbridge, Virginia, United States

- Provided service to guests by checking in-house stock and on-line inventory - Staged and maintained the sales floor- Organized the stockroom inventory- Handled cash register operations- Worked with customers to find what they wanted- Achieved monthly sales goals for over six months