Training And Development Intern
CurrentAs an Intern in Training and Development, I've had the opportunity to contribute to various aspects of training and skills development within ClarisHealth. My role encompassed a range of responsibilities aimed at enhancing employee learning experiences and supporting client training initiatives.Key Responsibilities:Developed an interactive eLearning course focused on Insurance Fundamentals.Created an employee competency assessment framework to evaluate skill level proficiency.Participated in client training sessions to deliver informative and engaging content.Facilitated internal training workshops to upskill employees in software updates.Assisted in facilitating a client-facing training session to ensure effective knowledge transfer and client satisfaction.Cataloged all company training programs to streamline accessibility and usage.Organized and optimized the company's Learning Management System (LMS) to enhance user experience and accessibility.Produced over 5 training videos utilizing industry-standard software tools such as Articulate, Vyond, and Wellsaid.Designed visually appealing training infographics to simplify complex information for enhanced learning.Enhanced PowerPoint presentations for training purposes by refining content and visual appeal.Developed needs assessment questions to tailor client training solutions and ensure alignment with organizational goals.