Kendra Lesner, Cpc, Eli-Mp Email & Phone Number

Detroit Metropolitan Area

Denver, Colorado

Denver, Co

Collaborate with business leaders and management team to oversee internal transformation, technical implementations, and organizational enhancements. Embed strategies to cultivate a deeper understanding of change through foundational, alignment, and growth processes. Build and manage team to support change initiatives and oversee tactical execution of strategies.• Spearheaded initiative to save $1M over 5 years by building an internal team to support organizational change, eliminating outsourced support.• Created and managed Organization Change Management Steering Committee (OCM SC) to enhance transparency, visibility, and accountability on change initiatives; ensured projects supported and aligned with Senior Leadership vision.• Cultivated a disciplined approach for a companywide change management framework; selected a methodology and created tools to provide support and engage with stakeholders and senior Leaders.• Improved alignment by integrating change processes into program governance, strategic initiatives, and project management; partnered with Project Management Office and Portfolio Management team to ensure support and trainings were calculated into project planning, timelines, and budget. • Implemented change competencies across talent recruiting processes; built programs into Learning and Development programs utilized for new hire and career development training courses.

Denver, Co

Senior Instructional Designer, 2015 – 2016Instructional Designer, 2013 - 2015Enhanced employee skills with professional development modules that improved capability to meet the demands of process, technical, and quality changes. Facilitated on-site classroom courses as well as virtual training through utilization of go-live support tools. Maintained standardized processes and design specifications to ensure delivery of consistent messaging. • Evaluated and implemented continuous improvements following post-training assessments and identification of opportunities to improve course materials and content.• Established working relationship with business leaders; uncover department needs and deliver solutions that meet and exceed expectations. • Led training to support final 2 SAP ERP implementations; recognized and awarded for building departmental trust, managing risk factors associated with system upgrade, and reporting status to Senior Leadership team.• Spearheaded communication enhancements for each plant to assist in the transition from legacy to new SAP system; demonstrated organizational impact and improvements to data entry and reporting processes.• Facilitated basic SAP navigation courses and co-led train-the-trainer sessions; utilized expertise in Manufacturing Execution System (MES) and industry knowledge to develop curriculum that was engaging and impactful.• Co-chaired and led Wellness Committee, 2015 – 2017.

Denver, Co

Supported highly trafficked Human Resource (HR) team with all administrative activities.

Denver, Co

Developed and implemented training programs. Developed all associated training curricula, course documents, and skill evaluations. Utilized and applied instructional design methodologies to enhance adult learning capabilities. Facilitated international training courses in Philippines and implemented system training for high-priority projects.• Instrumental in crafting, developing, and leading standardized training program for 3 departments.• Developed web-based training for distance learning opportunities and created all virtual classes, modules, and documentation along with online tools to optimize performance such as blogs and wikis.• Utilized as an informational resource and recognized as subject matter expert in system UAT testing and go-live.

Master’S Degree, Organizational Performance

Bachelor Of Science (B.S.), Adult Education