Staff Customer Quality Engineer
Current・ Primary customer point of contact and advocate for quality concerns and problem solving. ・ Own external quality communications, including 8D and A3 Reports, between Qorvo and key customers. ・ Drive issue resolution through the coordination of the efforts of US-based fabrication, design, and product team with those of field applications teams across Asia and Europe. ・Responsible for guarding a positive customer perception of quality systems, nurturing a productive and collaborative relationship with customer contacts, and organizing strategic drill-wide activities through continuous quality improvement projects at the corporate level.・Utilize exceptional communication skills to ensure customer understanding of complex engineering issues, including technical and systemic root causes, and obtaining buy-in for all reasonably proposed resolution actions. ・Anticipate customer needs and execute proactive gap analyses.・ Interpret delivered customer requirements for systemic integration and response.・Represent customer interests throughout internal problem solving.・Balance customer quality expectations with business requirements, offering creative solutions that benefit both customer and supplier.
