Kendra Cannarozzo Email & Phone Number

Fort Mill, Sc, Us

Charlotte, North Carolina Area

Responsible and accountable for the coordinated management of multiple related projects directed towards business and other organizational objectives

Fort Mill, Sc

Responsible for directing all services, resources, and project plans for major scalable enterprise solutions with unique ability to drive transformational change in both business and technology leadership roles• Enhanced profitability through building new relationships with multi-national accounts by supporting customers with technical assistance, resulting in additional business transactions• Led multi-functional technology teams to identify pain points in the systems and infrastructure development pipeline and work to resolve • Provided business analysis for projects of up to $5 million that included requirements, success criteria, milestones, Key Performance indicators and work breakdown structures

Charlotte, North Carolina Area

Managed and coached a team of Customer Engagement Advisors that exceeded target results in client expectations, sales and support service as well as other technical service goals.

Conway, Ar

Maintain Customer Relations by resolving operational issues and optimize current processes, and collaborate with other teams to manage customers’ projects. Created technical configurations and generated accurate quotes that meet customers’ needs.

Little Rock, Arkansas Area

Served as primary analytic support and developed processes to track and monitor sales.• Developed and implemented a strategic training program that included sales training materials and measurable sales goals for low performing representatives that increasing units by 23%• Formulated sales action plan with 3rd party vendors for new products launches which included launch timeline, sales materials and coordinating internal resources, resulting in increased reoccurring revenue.• Perform data and root-cause analysis to provide recommendations for process improvement

• Earned Employee of the Quarter for demonstrated an understanding for all six areas in the channel and assisted in training employees• Increased advertising 7% through educating Agents to run an effective advertising campaign