Kendra Wilson Email & Phone Number

Greater Chicago Area

Build, maintain and strengthen relationships with key clients to help meet the their needs and grow revenue. A primary point of contact for our partners with regards to overall account management. Oversee the planning and execution of ongoing client projects. Facilitate discussions between client and internal team to resolve issues that arise. Identify.

• Responsible for training new hires how to underwrite loan requests using 10 different loan origination systems.
• Asses, track and monitor new hire trainee performance.
• Conduct continued education and breakout sessions to improve the performance of underwriters.
• Aide in the creation and maintenance of training resources.
• Complete quality reviews/assessments for trainees.

• Coached a team of eight Indirect Underwriters to help them exceed department goals.
• Create effective coaching plans designed to help improve the team’s performance level.
• Conduct weekly meeting with the team to ensure client expectations are met.
• Researched client issues and effectively communicate the resolution.

Greater Chicago Area

• Analyze loan applications and credit to determine if the loan will be approved, denied or counter-offered.
• Calculated debt ratios, obtaining credit reports and examining income assets and liabilities to decide weather to approve the applicant for financing.
• Maintained detailed product knowledge to develop solutions and discover new cross sell opportunities.
• Proficiently underwrote loans in Meridian Link, CUDL, CRIF, TCI, DILLS, Akcelerant, Dealer Track and RouteOne.
• Specialized in turning complex consumer loan requests into high yield loans.

Greater Chicago Area

• Lead a team of three individuals on a national multi-event campaign for Verizon Wireless to build product awareness and enhance overall brand image.
• Attended an average of four events a week to promote and demonstrate Verizon Wireless products and services at business retail events, seminars, trade shows and sporting events.
• Actively engaged consumers to successfully reach an average of 20,000 consumer impressions per week.
• Presented event recaps of total consumer impressions to measure the success of the team's marketing strategies.
• Responsible for completing and submitting weekly expense reports.
• Proactively contacted event management and communicate logistics to team members.

Greater Chicago Area

• Partnered with a team of six individuals on a regional tour for AARP and Walgreens aimed to administer more than 24 million dollars worth of free health tests.
• Responsible for all onsite media including local TV spots, radio and print requests.
• Conveyed key messages and services in an exciting and interactive way with sound system at events.
• Administered free health tests and properly educated consumers on living healthy lifestyles.
• Promoted the AARP/Walgreens Wellness tour to surrounding communities and businesses.
• Collectively engaged over 100 different communities and informed them about the benefits of becoming a member of AARP.

Des Moines, Iowa Area

• Coordinated team and recruiting travel by booking hotel rooms, arranging meals and confirming transportation.
• Monitored the recruiting, travel and equipment budgets to ensure the program adhered to the allotted budget.
• Planned and implemented three annual season ticket holder and booster events with the athletic marketing department to raise money and encourage fan involvement.
• Managed video exchange operations to guarantee coaches received enough film to prepare for each opponent.
• Prepared and documented monthly expense reports for the university accounting department.
• Coordinated recruiting mailings and scheduling through out the season.

Des Moines, Iowa Area

• Built an initial relationship with customers and obtained key information to satisfy their financial needs.
• Responsible for handling inbound calls from customers inquiring about Wells Fargo’s products and services.
• Maintained detailed knowledge of the products and services offered to make sure customers receive the best products available.

Des Moines, Iowa Area

• Updated marketing brochures and flyers using Adobe InDesign and Photoshop.
• Attended young professional events to recruit volunteers in efforts of reaching our goal of having every child in the program matched with a mentor by 2011.
• Wrote and revised monthly newsletter stories that were distributed to our mentors and corporate sponsors.
• Developed and implemented community relations projects to generate discounts for mentors and the children in the program.