Kenneth Benjamin Email & Phone Number

New York, Ny, Us

New York, New York, United States

New York, New York, United States

- Train and supervise the Front Desk, Housekeeping and M.O.D managers while helping the General Manager facilitate all delegated projects and responsibilities- Manage multiple aspects of inventory control, payroll budget, daily bank deposits, shift coverage and general club maintenance- Ensure the smooth and efficient operational procedures within all departments enabling the Equinox club to provide the highest level of customer service

New York, New York, United States

- Oversee and supervise Associate's and other store staff to ensure adherence to company policies- Ensure physical location is properly maintained, including hiring, training and managing sales staff- Represent the store in a positive light and exhibit excellent customer service skills- Track sales staff's performance and KPI goals- Partner with our PR team for stylist and press pulls- Create and maintain and organized clientele book for sales staff to follow up with client outreach ahead of sale, post purchases, and new launches.- Support our Customer Experience team with emails, chats, and phone calls

New York, New York, United States

- Drive sales and provide brand awareness to clients at Dover Street Market NYC- Partner with the buying & merchandising team to cultivate a unique, specifically curated collection of pieces- Build & promote strong, long-lasting client relationships by partnering with Dover Street Market and establishing their needs- Present periodic sales reports and realistic forecasts to the management team- Achieve growth and hit sales targets by successfully managing customer accounts

New York, New York

- Checking in client reservations for class- Client outreach for new collections and drops- Inventory, visual merchandising- Weekly product rollouts and remerchandises

New York, New York

- Scheduling- A focus on relationship building with customers vs. heavy selling- Manually track KPIs (type of clientele, demographics, etc.)- Visual merchandising the store: pillow displays, window displays, floor layouts, etc.- Assistant the PR and merchandising teams with event coordinating and hosting - Daily customer outreach to existing customers with purchase inquiries

New York, New York

- Manage and train a team of 15-20 associates.- Track employee progress and their personal KPI goals.- Organize client appointments (walk-ins, future scheduling)- Oversee and carryout operational procedures (returns, damages, transfers)- Have a strong visual background, assisting in flip the first week of every month and training the team on proper visual standards. September 2017: - Took on the role of Product Leader for the New Store Opening in Boston, MA - Drafting up a floor map of where product will be merchandized on the sales floor - Delegated product prep tasks, i.e. steaming, hanging, product placement, etc. - Drafted up Back of House plans for size runs and operational item homes

New York, New York

• Client Appointments• Fittings• Achieving monthly KPI goals of 2.0 UPT and $350 ADH

Greater Boston Area

•Work with customers to find clothing to suit their needs, personalities and events. •Ring customers out at the register•Process incoming/outgoing shipment•Email clientele about upcoming events and promotions. Floor Manager Responsibilities: •Train new hires•Overlook the sales floor•Track employee performance and sales figures, as well as keeping employees informed about the store's performance as a whole.•Strong visual background, assisting in bi-weekly flips of new product and floor refreshes throughout the season.Clienteling Specialist Responsibilities:•Organize associates client books•Draft emails to send to new and existing clientele regarding recent purchases and future in-store events or promotions•Set goals for associates in regards to number of client outreaches per week, new additions to client books per week, and percentage of period sales that come from repeat clientele

Greater Boston Area

StylingBuilding a clientele Reaching monthly sales goals, ADS goals, UPT goals, ADH goals

Boston, Massachusetts

Boston, Massachusetts

Swansea, Massachusetts

Bachelor Of Fine Arts (B.F.A.), Dance, 3.4 Gpa

Worked closely with established choreographers in the professional field throughout the year. Gained an understanding of self discipline.

Bachelor Of Arts (B.A.), Dance Education, 3.6 Gpa

Activities and Societies: Dance Company