Kenneth Dillon Email & Phone Number

Kent, Ohio

- Configure and maintain Cisco Routers, Cisco Switches, Cisco Wireless Access Points, Cisco Wireless Controllers, Cisco Call Manager and Cisco Unified Call Manager Express systems.- Configure, install and maintain Cisco Business Edition 6000 ESX Servers running Cisco Unified Communications Manger, Cisco Unity Connection and Cisco IM Presences servers- Installed, configured and maintain over 12 Cisco BE6K systems for clients in the North East Ohio area- Configure, install and maintain Cisco Meraki MX 84 and MX 64 Router/Firewalls for clients in North East Ohio area- Configure, install and maintain Cisco Meraki MR Wireless Access Points for clients in North East Ohio area- Configure, install and maintain Cisco Meraki MS Switches for clients in North East Ohio area- Configure, install and maintain Ubiquity Unifi gateways and wires access points for clients in North East Ohio area- Configure, install and maintain Cisco switches for clients in North East Ohio area- Configure and maintain Cisco ASA 550X firewalls- Manage Microsoft Servers updating Active Directory, DHCP Services and DNS

Akron, Ohio

Maintained and upgraded a Windows 2003 Small Business Server Trouble shoot and repair 16 Windows XP Pro workstations Provide remote assistance to users to include installing and updating softwareMaintained backup images for the workstations and upgraded to new images as neededSetup and Configured a new Cisco 24 port Power over Ethernet (PoE) switch to update our network with 13 new Cisco PoE VoIP phonesRecommended and purchased six new Dell workstations to replace older workstationsEstablished and maintained remote access through the Windows 2003 Small Business Server to enable the staff to work from their homesInstalled and setup client help service via SightMax for our 20+ websites so if you need to chat with one of the sales staff you can do it right from the websiteMaintained two Dell Color Laser Network Printers to keep them clean and working properEstablished a secure Cisco wireless access point for employees to join the network from their smart phones, iPads and LaptopsSet the server to allow two Apple iBooks to be on our network with full access to the server files and to the network printers

Fort Lewis, Washington

Managed a Human Resource Office that overseen 2,400 Soldiers and civilian employees.Executed daily operations of the office and counseled subordinates on their career and advancementImplemental in the planning and coordination in all aspects of personnel manningTrained and managed 18 personnel and achieved significant improvements in their productivitySupervised 18 personnel, scheduled work hours, resolved conflicts, determined salariesCoordinated with vendors and company personnel to facilitate purchases of new systemsResearched new technology and implemented it and recommended its implementation

Associate Of Science In Computer Information Systems, Cisco Networking

Associate Of Science (As), Network And System Administration/Administrator