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Kenneth Gitonga is listed as Transactional Banking Professional |Corporate Business at NCBA Group, a company with 772 employees, based in Nairobi County, Kenya, Kenya. AeroLeads shows a matched LinkedIn profile for Kenneth Gitonga.
Kenneth Gitonga previously worked as Manager, Cash Management Sales-Corporate Banking at Ncba Group and Client Services Manager, Corporate Banking at Ncba Group.
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Dynamic and mission oriented banking professional with 11 years of experience in acquisition and retention of corporate banking customers across diverse industries.Respected leader of sales teams, bank branches as well as various departments e.g. Corporate banking, Customer Experience, Contact Centre and Cash Management. Conceptualize and orchestrate banking campaigns that effectively reinforce and build customer loyalty and increased revenues.Expert in the technical, conceptual and content development of sales-driving material. Proven ability to drive record-high corporate and transactional banking utilization rates and execute successful system launch.
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A career timeline built from the work history available for this profile.
Nairobi, Kenya
Acquisition of new Transactional Banking customersGrowth and retention of existing Transactional Banking customersPreparation and execution of Cash Management sales plans,Formulation of transactional banking workflows and processes for achievement of efficient and impactful customer engagementTimely sales reporting.
Nairobi, Kenya
Acquisition and retention of Corporate customers, Overseeing corporate customers in Manufacturing & Trading IndustryPreparation and execution of customer account plansAccurate delivery of best customer serviceMarket intelligence and competitor analysisCorporate positioningFormulation of digital workflows and processes for achievement of efficient and.
Nairobi, Kenya
Acquisition and retention of Transactional Banking customersDelivery of all cash management e-channels and e-commerce productsTimely Sales reportingMarket intelligence and competitor analysisProduct launches, advertising, exhibitions and telemarketing.
Nairobi, Kenya
Developed sales strategies for personal and business credit cardsUsed an integrated approach with merchants to prevent card fraudProcessed retail, platinum and Corporate card paymentsCustomer service roles relating to retail, merchant and business card queries
Nairobi, Kenya
Provided accurate and appropriate information in response to customer inquiries. Built customer loyalty by follow up calls to customers. Maintained updated customer records. Collected customer feedback and participated in process changes to exceed customer satisfaction goals
Nairobi, Kenya
Handled cash and cheques deposits, withdrawals, and credit card payments. Assisted with daily operation and balancing of ATMs.Cross-selling bank products and services. Receiving and processing of customer instructions. Managed customer queries and complaints
Other employees you can reach at ncbagroup.com. View company contacts for 772 employees →
Irene Njuguna
Colleague at Ncba Group
Kenya, Kenya
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KK
Kenneth Kinuthia
Colleague at Ncba Group
Kenya, Kenya
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RB
Ruth B.
Colleague at Ncba Group
Nairobi County, Kenya, Kenya
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DM
David Mutugi
Colleague at Ncba Group
Nairobi County, Kenya, Kenya
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KO
Kevin Okech
Colleague at Ncba Group
Kenya, Kenya
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CK
Catherine Kimeu
Colleague at Ncba Group
Kenya, Kenya
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MC
Muhwa Chakaya, Cfa
Colleague at Ncba Group
Nairobi, Nairobi County, Kenya, Kenya
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VC
Vicky Cherono
Colleague at Ncba Group
Nairobi, Nairobi County, Kenya, Kenya
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VM
Vivianne Matuku
Colleague at Ncba Group
Nairobi County, Kenya, Kenya
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FS
Fa Sammy Oyugi Miller, Acsi
Colleague at Ncba Group
Kenya, Kenya
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Quick answers generated from the profile data available on this page.
Kenneth Gitonga works for NCBA Group.
Kenneth Gitonga is listed as Transactional Banking Professional |Corporate Business at NCBA Group.
Kenneth Gitonga is based in Nairobi County, Kenya, Kenya while working with NCBA Group.
Kenneth Gitonga has worked for Ncba Group and Commercial Bank Of Africa.
Kenneth Gitonga's colleagues at NCBA Group include Irene Njuguna, Kenneth Kinuthia, Ruth B., David Mutugi, and Kevin Okech.
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