Kenneth Alvarez Email & Phone Number

Miami/Fort Lauderdale Area

-Place commercial spots according to advertiser’s strategy -Using Windows based systems such as Landmark and Vision; Create and edit schedules that will clearly present promotional, program, and commercial data that will be sent to the Broadcaster for Air -Accommodate for frequent, and sometimes urgent, program changes -Organize programing grid in a systematic way to showcase an attractive, informative and fresh On Air look -Maintain good communication with all members of the Traffic team, Programming Department and Sales Team in order to complete logs accurately and in a timely manner.

Miami/Fort Lauderdale Area

• Recruiting, training and managing sales staff• Filing and auditing end of week/month/quarter/year administrative documents• Building effective, productive working relationships with clients and staff• Field calls from customers and corporate/prepare shipping documents and follow up on delivery. Dealing professionally with all correspondence, complaints and queries• Analyze daily, weekly and monthly reports• Analyze performance by brand and performance by individual style numbers• Lead sales team to achieve daily sales goals• Recording store expenditure and managing its budget• Maintaining store equipment/arrange any repairs or replacements• Implementing LP awareness and responsible for the store’s compliance of company policies through auditing, ensuring all health and safety policies are observed

Miami/Fort Lauderdale Area

• Handled all payroll activities for 100+ employees• Answered calls/email resolving issues with both customers and corporate office• Performed data entry for shipping orders and invoicing• Responsible for overall implementation of the company’s marketing campaign and visual displays.• In charge of the employee recognition program (Rave) to boost employee morale and stimulate ideas and performance. • Managed and re-trained stock team (20+ Employees) on new shipment receiving procedures for a period of 6 months. • Increased stock team productivity by 46% by achieving a higher UPH (Units Per Hour) processed to the sales-floor. Under my leadership stock team was able to process 110 Units consistently versus an average of 78 UPH prior to my on-boarding.

Miami/Fort Lauderdale Area

• Managed shipment team (30+ Employees) in a high volume store of 160,000 units.• Responsible for the sales and proper merchandising and replenishment of the Men’s department. Increased profitability of department using a visuals oriented strategy (mannequin displays with current trends, merchandising clothing with accessories to create outfits, color stories etc.). Led Men’s department to be number one in sales in the region. • Compiled data base reports of top programs from all stores in the South Florida district to be used by Regional Manager during weekly district conference call.• Responsible for the execution and continuous replenishment of items in planograms through weekly inventory of such items. • Assisted in apprehensions (Employee & Customer theft/Organized Retail Crime) partnering with Loss Prevention team and Law Enforcement authorities.

Bachelor'S Degree, Hospitality Administration/Management

Associate Of Arts (A.A.)