Kenneth C. Email & Phone Number

California, United States

Cupertino, California, United States

Due to massive layoffs, I struggled to land my first role in HR. I took it upon myself to join Apple as a Sales Specialist, to further hone and develop my people skills.- Successfully launched Apple's newest 2024 product: Apple Vision Pro. Delivered 5-10 demos per day to enthusiasts that were 20 minutes in duration.- Presented engaging product demos and provided personalized advice to customers, ensuring they found the perfect fit among Apple's latest offerings.- Surpassed sales targets by actively engaging with customers, understanding their needs, and recommending complementary products or accessories, leading to a 20% increase in customer satisfaction scores.- Consistently delivered exceptional customer service, fostering strong relationships and repeat business, thereby enhancing Apple's standing in the market through positive customer experiences.

Fremont, California, United States

- Uploaded and organized 500+ terminated and active employee folders onto the SharePoint intranet, ensuring efficient document management and accessibility for all staff.- Managed the procurement and distribution of labor law poster sets for 50+ locations across Northern California, ensuring compliance with state/city regulations. - Tracked and monitored the labor law poster project progress using Excel, maintaining accurate records and facilitating seamless coordination with upper HR management.

San Jose, California, United States

Manage the Mentorship Program, including:- Creating the Mentorship Program Guide and program structure- Organizing the Mentorship Mixer and Mentorship Finale events- Recruiting professionals and alumni as mentors- Pairing mentors and mentees- Expanding SHRM at SJSU’s professional and alumni database- Supporting VP of Careers with their events and program activities, including recruiting professionals and run-throughs

San Jose, California, United States

As the only HR intern, I work and assist in various areas of HR including but not limited to: Talent Acquisition, Compliance, EE lifecycle, HRIS, and Compensation.- Utilized HSI LMS to assign corporate compliance training(sexual harassment, workplace ethics, safety, etc.) among several business units in accordance to state-by-state guidelines & EE type for 100+ employees.- Processed 5-10 terminations (voluntary and involuntary) monthly by collecting completed documents, preparing separation notices, updating termination folders, issuing benefits closure forms, and sending out severance documents.- Updated company's SharePoint COVID-19 protocols in accordance with state OSHA guidelines to ensure office safety measures are implemented across SI's 8 U.S. office locations.- Utilize the pipeline to screen and track candidates through the hiring process, process new hire paperwork(I-9, W4, acknowledgment forms), and review background checks for ~5 employees monthly.HRIS/ATS's used: UKG, Deltek Vision, LinkedIn Recruiter

Santa Cruz, California, United States

- Coordinated with a team of four to conduct comprehensive U.S. market research and competitive analysis in order to introduce our flagship instrument cleaning product: "Fret Butter" into the U.S. retail market- Communicated directly with CEO and distribution manager to acquire relevant information and wasinstrumental in developing a $120,000 project plan to be implemented over 3 years

Milpitas, California, United States

- Fast paced, strategic, work environment that requires efficient labor allocation tomaximize store output while reducing our costs.- Effectively communicated with team during peak rush hours to produce the highest end of day sales throughout the South Bay Area.- Helped GM's in conducting standard in-person interviews to help onboard new, part/full-time employees.

Bachelor Of Applied Science - Basc, Human Resources Management And Services

Fundamentals of Management Information Systems, Fundamentals of Management & Organizational Behavior, Global Dimensions of Business Dean's.

Associate Of Science - As, Business Administration And Management, General

Financial/Managerial Accounting,

Associate Of Arts - Aa, Human Development And Family Studies, General

Associate Of Arts - Aa, Economics

Associate Of Arts - Aa, Business

High School Diploma

Activities and Societies: Junior Varsity Tennis