Ken Carpenter Email & Phone Number

Hopewell Junction, New York, United States

Ossining, New York

Danbury, Ct

• Responsible for processing daily orders of all pre sales and welcome kits, Large Print orders, Commercial welcome kits, Ad Hoc orders, Group ANOC orders• Responsible for processing bi-weekly gift card orders• Assist with monthly billing for client• Responsible for processing daily letters, explanation of benefits and checks• Responsible for processing daily orders for the NJ State Health Benefit Program Welcome Kits and Explanation of Coverage Brochures orders• Responsible for the processing of the weekly New Jersey Health Insurance welcome kits• Responsible for running carrier sheet for the daily ID cards• Responsible for setting up new form keys for all new forms and health kits in the 3PL Inventory System• Update reporting and mailing data bases for client• Backup coverage for Rhode Island Blue Cross Blue Shield Directories• Backup coverage for Massachusetts print on demand portal orders• Backup coverage for Geisinger and Priority Health print on demand orders

Brewster, New York

• Create and maintain contract related Material Production Spreadsheets• Maintain and update assessment schedules• Responsible for holding walk thru meetings with program managers and various staff members• Responsible for creating and updating purchase orders• Prepare Excel Spreadsheets with printing specifications for various print vendors• Obtaining competitive quotes from various print vendors to keep cost within contract budgets• Assist with new Request for Proposals (RFP) when new contracts were available for bidding• Assign and update inventory codes in the Solomon accounting system• Coordinated the printing and shipping of all contract and marketing materials with vendors to warehouse• Created and prepared various corporate manuals such as RFP manuals and instruction manuals• Create and maintain pack labels and fulfillment instructions for vendors• Assisted the Marketing, Materials Production and Purchasing Manager and Publishing Director• Assisted with yearly budget• Provided cost analysis for the President/CEO• Reconcile all Purchase Order and invoice issues with vendors and accounting• Process purchase requisitions and check for proper backup and approvals• Obtain price quotes and compare and negotiate for best prices• Place orders for office and custodial supplies, office furniture and equipment, including software and hardware• Trained new hires• Assisted with proof reading• Demonstrated excellent problem-solving skills with Program Managers, Program Coordinators, Operations, Customer Service, IT and warehouse

Valhalla, New York

• Created and maintained list proposals, instructions and regression for Marketing and CIS targeted mailing preparations and post season analysis• Created a Marketing Coordinator instruction manual• Assigned key codes, created mail plans and schedules to prepare for mailing• Listed selection per manager’s name and customer selection decisions• Ordered names from outside lists to reach targeted demographic audience• Produced Weekly Mail Reports for two Divisions, printed weekly sales reports for Management• Provided printing and mailing instructions to outside letter shops to ensure product quality• Secured bids and quotes from letter shops to manage printing and mailing costs• Submitted all payment vouchers for outside list rentals, letter shop printing/postage costs• Activated key codes for order entry and reporting purposes• Coordinated shipment of all printed materials and envelopes to letter shops• Verified accuracy of all printed materials

Pleasantville, New York

• Registered promotion plans into the Corporate Data Base (CDBS)• Created promotion plans for two data bases• Created key files and sample reports for outside fulfillment center (CDS)• Created Box Number reports for Fulfillment Managers• Verified accuracy of key files sent over to CDS by Marketing Specialist• Ensured key files were sent to CDS prior to mail dates• Responsible for Attached Mail particulars, output counts and Master Schedules• Created and maintained Sack and Pallet reports for monthly-attached mail mailings• Verified all fulfillment information behind magazine order codes for accurate pricing per Marketing’s instructions• Submitted and maintained all magazine system reports• Functioned as an Output Manager for four months• Created code sheets for renewals and expirations• Created flow charts with selection criteria and programming instructions for renewals and expirations• Issued programming requests and instructions for varied aspects of magazine promotion and billing• Managed processing of Third-Party Billing• Demonstrated excellent problem-solving abilities with Legal, Promotion, Production, Customer Service, Programming, Selection and Finance Departments