Client Relationship Specialist
CurrentAs a skilled customer service professional, I have serviced a wide range of deposit products, with a particular emphasis on credit card products and Visa Debit disputes. I pride myself on providing best-in-class customer service to clients while adhering to AML and Regulatory Compliance processes. I am experienced in driving first contact resolution and empowering clients through the use of self-serve channels. In this role, there is a strong emphasis in credit card products and Visa Debit dispute processes which has enabled me to provide exceptional service to clients, resolving issues in a timely and efficient manner.