Ken Peck Email & Phone Number

Florida, Georgia, North Carolina

Helping cannabis dispensaries, alternative medicine facilities, and traditional smoke shops gain access to a curated selection of products spanning virtually every product category in Alternative Medicine.

Lakeland, Florida, United States

Focus is on leading and coaching a team to provide the ultimate customer experience through elevated customer service standards. Provide insight related to company goals and objectives, as well as general oversight of daily operations needs of a cannabis dispensary.

Lakeland, Florida, United States

Responsible for the Trulieve Lakeland Cannabis Dispensary’s efficient execution of the delivery fulfillment process and patient deliveries. Responsible for the entire delivery fulfillment team and delivery drivers. Supports company and department goals and objectives, as well as general oversight of daily operational needs of the Lakeland Trulieve Medical.

Lakeland, Florida, United States

Consults and guides Medical Marijuana Patients within the State of Florida. Learns about patient needs and concerns and answers questions and places orders on behalf of patients. Provides the highest level of service and advice on Cannabis products in all situations. Arranges the pickup and delivery of orders for patients and displays an in-depth.

Lakeland, Florida Area

Created a new insurance agency in Lakeland, FL in June of 2019 with a different focus to separate our approach from other agencies. Covenant Insurance focused on risk analysis, and delivering collaborative insurance portfolios with the heart of a teacher.Agency successfully sold in December 2020.

Tampa/St. Petersburg, Florida Area

Responsible for implementing strategy and managing Personal Risk operations at one of the 10 largest insurance brokerages in the world. Created and developed the Region’s first service center operation managing in excess of $30MM in premium for Standard, Emerging Wealth, and Mass Affluent clients residing in Alabama, Florida, Georgia. Supervised employees.

Sylva, North Carolina

• Responsible for implementing strategy and managing operations at large independent insurance agency. Oversaw all in-house operations, supervised employees, and tracked sales team efforts. Developed effective marketing.
• Provided leadership in the development of organizational and financial plans for $7.1M (premium) personal lines business; collaborated and partnered directly with agency principals.
• Successfully generated in excess of $1.6M (premium) from the beginning of agency tenure and increased customer retention rate from 89 to 92 percent.
• Administered carrier partnerships with Erie, Auto-Owners, Travelers, Progressive, Kemper, Liberty Mutual, and more.
• Recognized for delivering 5 percent annual agency growth from 2007 through 2015, an increase of 2 percent over previous fiscal years.
• Served as a strategic advisor to the leadership team.

Lakeland, Florida, United States

Handled and oversaw all operations and strategic planning efforts in the launch of new insurance agency. Established relationships with agents as well as national and regional insurance companies. Implemented best-in-class marketing processes and ensured ongoing compliance with all insurance regulations.

Lakeland, Florida

• Sales Supervisor 2001 – 2002
• Sales Coach 2000 – 2001
• Sales Representative 1998 – 2000While serving in various organizational roles, and specifically as a Sales Supervisor and Coach, engaged in direct management of auto insurance sales agents within an inbound call.
• Achieved highest sales, productivity, mechanical breakdown insurance sales, and quality in August/September 1998 Training/Transition class.
• Set Lakeland sales record of 176 sales in August 1999, and subsequently broke the same record in October 1999 with 180 sales.
• Invited by Warren Buffett to Berkshire Hathaway’s Annual Meeting in 2000 based on sales performance in 1999.

Lakeland, Florida

• Recruited to lead agency building endeavors. Successfully launched new insurance agency and spearheaded all relationship building with carriers, marketing, and lead generation activities. Devised and initiated call.
• Engaged in strategic presentations that attracted potential investors to the agency.
• Championed operational efforts that allowed for the successful sale of the agency at a profit of $250K within one year.