Ken S. Email & Phone Number

Doing Great Things with my clients!

Delivering Excellence to my Financial Services Customers

Manage all Technical aspects of my client: Hardware, Cloud, Software, Storage, Services and Support.Mainframe Modernization • Leverage the features of the current and next generation Mainframe • Refactor Mainframe Applications to distributed and cloud platforms • Cloud First approach to applications with the ability to leverage Mainframe single sources truth

Thought leadership in the Distribution Sector: Assist my Retail, Travel, and Leisure customers. Instrumental in the account planning workshop to identify key technologies to benefit my customers, leveraging their current technology while innovating in the dynamic compute platform space. • Long and short range technology planning. DevOps, Security, Resiliency, Cognitive, Analytics, and Cloud• Platform and software fit for purpose (TPF, zOS, Linux on z, Cloud, SaaS, PaaS, IaaS)Mainframe Modernization • Leverage the features of the current and next generation Mainframe • Refactor Mainframe Applications to distributed and cloud platforms • Cloud First approach to applications with the ability to leverage Mainframe single sources truth• 100% Club

Assist my Retail, Travel, and Leisure customers. Instrumental in the account planning workshop to identify key technologies to benefit my customers, leveraging their current technology while innovating in the dynamic compute platform space. • Cost control• Platform and software fit for purpose• 100% Club

Charlotte, North Carolina Area

Provided expertise on areas including: enterprise architecture, cross functional integration, business alignment, and proposal definition. Worked with a blended team of Account Directors and Solution Strategists. Executive level relationships in my assigned accounts in the Carolinas• Trusted advisor who works to help company’s meet and exceed the customer’s expectations.• Able to successfully matrix manage 20-30 different resources at any given time.• Responsible for the management of extremely large transaction for the organization.• Collaborate with sales, pre-sales, support, sustaining engineering, product management, sales enablement and GIS teams.• Mentored and lead the NA Enterprise Solution Architects in new methods to market the services.• Achieved 113% of for fiscal year 2013 and 148% of fiscal year 2014 goals.

Provide both Enterprise Architecture as well as Sales leadership in the Carolinas and Tennessee while onboarding new Account Managers and Enterprise Architects to the team. • Provided formal mentoring to seven business solutions architects within the organization. • Successfully attained 160% of 2012 fiscal year quota. • Applied the lessons learned to help customers manage the services supplied to customers better.

Provided thought leadership to the global presales/sales teams by creating a program to quickly asses a customer’s current business objectives and determine the technology required to meet or exceed the business need. Additionally mapped the customer’s current investment against their goal state.• Designed and implemented the CIO workshop enabling the team to understand the needs of the business, while better understanding the technical landscape to determine whitespace and team sales.• Managed six out of the top 10 accounts for the organization.• Leveraged the CIO Workshop and developed a software rationalization module that complemented the workshop accounting for the customer’s current spending habits and areas for consolidation.

SENIOR DIRECTOR, EITM EXECUTIVE STRATEGIST (2008 – 2009)Developed a go-to market plan to address the needs of the customer using an in-depth understanding of their current business needs and technological landscaping.• Worked to gain an understanding of the customer from a corporate and technological standpoint.• Aligned the current needs of the business with long-term and current goals to determine whether there were gaps in the process needing to be corrected.• Architect Enterprise solutions for my customers (DevOps, Infrastructure Management, Mainframe)

• Boosted product sales in North Carolina, South Carolina and Tennessee by 297% and service sales by 356%.• Successfully managed the largest worldwide Harvest and Endevor customers for the organization.• Worked alongside the local team as the key technical resource to lead sales throughout the nation for the business service optimization product suite.

Founding partner brining neural networking and data warehouse to the knowledge base space. Key areas of focus: Corporate knowledge, and K1-12• Increased ROI by more than 35% through the development of an offshore development process while simultaneously increasing product functions and features.• Successfully developed the business plan and recruited and retained the CEO/Chairman of the Board.• Architected our go to market technical strategy• Product & Solutions Presentations to investors

Active member of the pursuit team, sales, services and support. Sold the BroadVision Software, defined and scoped the services, and managed the delivery of the services• Slashed project delays by more than 15% through defining and co-managing the program management office for Bank of America.• Dramatically reduced the triage account processes by more than 20% by presenting a common message to the large national customer.• Cut project engagement time by 35% by simplifying the content management approach and leveraging XML and XSL.

Lead the team developing OpenSourceAcademy.Com. Defined and negotiation the facilities, hosting, network, telco and content process.• Drastically reduced product delays by 20% by defining and leading the program management office.• Significantly cut the overall IT run rate by 30% while simultaneously completing the vendor evaluation for a Web hosting company and equipment company and ensuring scalability of both sites.• Clearly defined the customer support process while reducing costs by more than 12% and increasing the overall customer satisfaction rate.

Led team in the development of Operations Support Systems (OSS) for telecommunications companies. Included five products with fat & thin clients, B2B, and B2C components. • Reduced product rework and integration issues by 43% by defining and leading project management office and the plan of record process.• Developed a complete software life cycle process that reduced the development time of products by 50% while increasing the overall quality.• Reduced deployment cost over 60% by developing a Commercial Off The Shelf (COTS) approach to software development, by creating a standard deployment package.• Developed a system life cycle to achieve Capability Maturity Model (CMM) level 3 to increase overall market share in the convergent technology space by 12%.• Product, solutions, as well as value presentations to customers

Managed enterprise data warehouse, information management (financials, bureau, and statistical reporting), resource management, system integration (five source systems to one target), business customer relations, an enterprise image solution and the Y2K Project. • Reduced operating expenses by 6% (down from $2.26M) and increased efficiencies by consolidating incompatible technologies.• Reduced the number of image processing systems by 66% and ensured Y2K compliance while meeting the needs of all departments, and reducing overall imaging costs.• Organized successful Y2K projects for two sites with total business impact of approximately $280 million book of business while managing 96 FTEs. • Defined project management process for year 2000 that contained the $4.2 million budget, and potential runaway cost over runs in products, servers, consulting, training, and third party vendors. This process was adapted by the parent company.

Led the open system delivery team, resource management, system integration, methodology definition, Y2K conversion processes and procedures, vendor evaluation, and cost modeling. Instrumental in closing the Colorado Global Delivery Center after World Com bought MCI.

• Provided pre- and post-sales consultation in DSS/DW, Intra/Internet, E-Commerce, EDI, OLTP, system migration, system development, new product roll out (NUMA-Q), and third-party product porting. • Developed and deployed "Call Handling Data Mart" for US West’s call centers.

Working supervisor in the following areas: installation, support (on-site and remote), source and target data definition, and active member in the product development team.• Developed core in-house data warehouse skills training to incorporate new team members in half the time allowing them to be productive in 15 days.• Supervised junior level CSRs and performed level, 1, 2, and 3 support for Software AG’s Data Warehouse, RAD, CASE, E-mail, security, Data Dictionary, graphics, operation, editor tool suites. • Developed a relationship with the customer that enabled additional business and brought the project in 43% under budget.