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Ken Stephens Email & Phone Number

Customer Experience Specialist and guide to achieving customer loyalty. at Genesys
Location: Bradenton, Florida, United States 5 work roles 2 schools
1 work email found @genesys.com 2 phones found area 941 and 650 LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email k****@genesys.com
Direct phone (941) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Customer Experience Specialist and guide to achieving customer loyalty.
Location
Bradenton, Florida, United States
Company size

Who is Ken Stephens? Overview

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Quick answer

Ken Stephens is listed as Customer Experience Specialist and guide to achieving customer loyalty. at Genesys, a company with 1 employees, based in Bradenton, Florida, United States. AeroLeads shows a work email signal at genesys.com, phone signal with area code 941, 650, and a matched LinkedIn profile for Ken Stephens.

Ken Stephens previously worked as Strategic Account Specialist at Genesys and Business Consultant Enterprise Accounts, Southeastern US at 8X8. Ken Stephens holds Master Of Science - Ms, Strategic Management from Georgia State University - J. Mack Robinson College Of Business.

Company email context

Email format at Genesys

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{first}.{last}@genesys.com
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AeroLeads found 1 current-domain work email signal for Ken Stephens. Compare company email patterns before reaching out.

Profile bio

About Ken Stephens

My undergraduate focus was expert systems, statistics and AI. It was called Decision Sciences. I received and MS in Strategy with an emphasis in statistical analysis. I worked at a graduate research assistant for Donald Ratajczak in the economics department. I started my career in development as a COBOL, JCL and SAS developer. I worked for two large consulting firms doing IT strategy work. I successfully completed a contact center implementation for BellSouth which was my first foray into customer experience. I have been hooked since. I still view myself as a consultant. My passion is to help my customers achieve great customer experience for their clients and achieve their goals. I like to write about technology and customer experience so please read my articles and comment on them. You don't have to agree, in fact better if you do not! Alternative viewpoints provide me with understanding even more about my trade seeing and internalizing other points of view. I have spoken at Argyle, Forrester CX, CIO roundtables and other events. I would welcome the opportunity to do more.If your are interested in CX or providing a great experience for your customer, please reach out to me. I would welcome the opportunity to discuss your goals and develop a plan together that will get you there.Thank you, 📞 (941) 524-0072

Listed skills include Saas, Solution Selling, Professional Services, Crm, and 36 others.

Current workplace

Ken Stephens's current company

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Genesys
Genesys
Customer Experience Specialist and guide to achieving customer loyalty.
2001 Junipero Serra Blvd., Daly City, CA 94014, us
Website
Employees
1
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5 roles · 20 years

Ken Stephens work experience

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Strategic Account Specialist

Current

Menlo Park, CA, US

I am honored to be working for Genesys. I respect the Genesys global team. I am in complete unison with the Genesys vision. I love my position at Genesys and what it affords me to do. I am finally in a place where I can assist my customers in creating distinctive experiences for their customers. Genesys provides the technology, the focus and most.

Oct 2017 - Present

Business Consultant Enterprise Accounts, Southeastern Us

8X8

Campbell, CA, US

At 8x8, my role was to help enterprise customers embrace the move to cloud communications. Today’s mobile and distributed workforce requires the ability to work and communicate in any way, from anywhere, on any device. I helped my customers to address the shift and save money and increase productivity in the process.

Jun 2016 - Sep 2017

Director Of Sales, Utilities, Retail And Technology

Franklin, MA, US

Interactions enables businesses to more effectively interact with their customers. The Company’s patented technology integrates an unprecedented level of understanding into automated voice, mobile, and Web systems -- enabling a productive two-way dialogue, quick and efficient responses to customer requests, and a natural and easy way to.

Sep 2014 - Jun 2016

Director Of Enterprise Sales

Boulder, Colorado, US

Providing multichannel solutions to companies where Customer Experience is not just a buzzword. Provided thought leadership and end to end solutions for customers from the front end IVR systems and agent based contact center solutions to Workforce Automation and back office solutions.Customer Experience specialist working tirelessly to create great.

Dec 2009 - Aug 2014

Senior Key Account Manager

Burlington, MA, US

Provided voice solutions for my customers to raise containment rates and provide great customer experience. Assisted customers in deflecting calls from agents by rethinking the experience from the customers point of view. Aided customers in strategic planning and helped achieve goals sometimes years ahead of schedule by prioritizing work in a smart manner.

2006 - 2008 ~2 yrs
Team & coworkers

Colleagues at Genesys

Other employees you can reach at genesys.com. View company contacts for 1 employees →

2 education records

Ken Stephens education

Master Of Science - Ms, Strategic Management

Georgia State University - J. Mack Robinson College Of Business

Bachelor Of Business Administration - Bba, Decision Sciences

Georgia State University - J. Mack Robinson College Of Business
FAQ

Frequently asked questions about Ken Stephens

Quick answers generated from the profile data available on this page.

What company does Ken Stephens work for?

Ken Stephens works for Genesys.

What is Ken Stephens's role at Genesys?

Ken Stephens is listed as Customer Experience Specialist and guide to achieving customer loyalty. at Genesys.

What is Ken Stephens's email address?

AeroLeads has found 1 work email signal at @genesys.com for Ken Stephens at Genesys.

What is Ken Stephens's phone number?

AeroLeads has found 2 phone signal(s) with area code 941, 650 for Ken Stephens at Genesys.

Where is Ken Stephens based?

Ken Stephens is based in Bradenton, Florida, United States while working with Genesys.

What companies has Ken Stephens worked for?

Ken Stephens has worked for Genesys, 8X8, Interactions Llc, Aspect Software, and Nuance Communications.

Who are Ken Stephens's colleagues at Genesys?

Ken Stephens's colleagues at Genesys include Shanna Raymundo, David Marcès, Stephen Hueber, Kit Werbe, and Sean Richard, Cpa.

How can I contact Ken Stephens?

You can use AeroLeads to view verified contact signals for Ken Stephens at Genesys, including work email, phone, and LinkedIn data when available.

What schools did Ken Stephens attend?

Ken Stephens holds Master Of Science - Ms, Strategic Management from Georgia State University - J. Mack Robinson College Of Business.

What skills is Ken Stephens known for?

Ken Stephens is listed with skills including Saas, Solution Selling, Professional Services, Crm, Ivr, Cloud Computing, Unified Communications, and Enterprise Software.

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