Ken Sterry Email & Phone Number

Portland, Oregon, United States

Managed a six figure daily marketing budget across social and programmatic networks during sustained periods of user growthForecast quarterly marketing spend, conversion metrics, and user acquisition costs for 6 titlesPerformed analysis on new user behavior revealing opportunity to increase revenue by 20% across the systemOverhauled creative experimentation process and insight delivery to include dashboards, KPIs, and multi-network testing

Portland, Oregon, United States

Built out the Event Operations team of 1 Event Ops Supervisor and 2 Event Ops Specialists, responsible for taking successful experiments and turning them into regular, recurring contentExpanded the Fulfillment team to 6 Fulfillment Coordinators and supported the Fulfillment Supervisor’s transition to Associate ManagerRan weekly events for entire player base with prizes ranging from cash to physical items such as MacBook Pro laptops to experiences like Meet & Greet opportunities with NFL… Show more Built out the Event Operations team of 1 Event Ops Supervisor and 2 Event Ops Specialists, responsible for taking successful experiments and turning them into regular, recurring contentExpanded the Fulfillment team to 6 Fulfillment Coordinators and supported the Fulfillment Supervisor’s transition to Associate ManagerRan weekly events for entire player base with prizes ranging from cash to physical items such as MacBook Pro laptops to experiences like Meet & Greet opportunities with NFL playersAnalyzed events to predict future participation and optimal prize structures Show less

Portland, Oregon, United States

Built out and managed the Fulfillment and VIP Support teams, with 4 direct reports and 8 total employeesHeaded the functional arm of the company’s Gaming For Good charity initiative, setting up charity tournaments and physical prize fulfillment for partnerships with American Red Cross, Susan G Komen, and American Cancer SocietyMaintained loyalty store prizes and fulfillment of physical prizes from the store, adding in desireable new items to entice player to retain on the system

San Francisco, California, United States

Championed shift from cash to physical prizes in weekly Live Ops events, increasing player engagement and revenueImplemented system to identify high value customers via rolling LTV instead of set amountsLaunched retention programs for VIP customers, increasing retention through in app offers and physical prizes

Portland, Oregon Area

Trained new students with the goal of teaching basic skills while also maintaining interest in coming back for more classes. Also trained returning student as required.

Manhattan

Provided administrative support to the Inventory and Editorial departments (filing, making copies, printing reports, preparing for meetings, answering phones). Updated titles in the inventory system for tracking. Compiled reports for upcoming titles. Read submissions, drafted and sent rejection letters.

Team taught English to Japanese high school students of varying abilities. Maintained positive relationships with coworkers while striving to improve the quality of lessons we brought to the classroom. Tutored students for speech contests, proficiency exams, and entrance exams for universities. Encouraged experience with foreign cultures through English club activities, increasing the size of the club over the duration of my employment.

Data Entry, scanned documents, performed experiments and recorded results, assisted in documentation and removal of chemicals

Bachelor Of The Arts, English

Activities and Societies: Sigma Tau Delta Minored in Linguistics, graduated as a member of the International English Honors Society

Associate'S Degree, Liberal Arts And Sciences, Honors Advisement Track