Kent Mcgovern Email & Phone Number

Remote

Ontario, Canada

I work closely with our enterprise-level senders to ensure their deliverability challenges are taken care of. Some of my areas of focus include ISP and blocklist mitigation, sending best practices, authentication setup, IP warmup, ESP migration, and delivery remediation plans.I have also had the pleasure of speaking at the 2022 ANA Email Evolution Conference and presenting training webinars.

Canada

* A trusted adviser in all things email deliverability related.* Work with a wide range of senders in different verticals such as Travel, Financial Services, Retail and Education. * Ongoing work with large volume senders migrating to Oracle Marketing Cloud to ensure IP warm-up and migration take place without any impact to sending reputation. * Provides ISP mediation with senders to help ensure they experience the best deliverability possible.* Provides deliverability assessment and reporting orientation post-warm-up.* Strategic guidance for improved deliverability performance.* Educator of deliverability best practices.

Toronto, Canada Area

* Provide deep dive root cause analysis on our clients deliverability challenges to ensure they get the most out of their email sending. * Internal escalation point to address our clients most difficult deliverability related issues.* Produce deliverability training material for internal and external sources covering a range of topics from email authentication, email legislation and sending best practices.* Provide strategic advice to senders to improve bounce rates, increase engagement and improve subscriber re-engagement.

Toronto, Canada Area

Return Path is the worldwide leader in email intelligence. We analyze more data about email than anyone else in the world and use that data to power products that ensure that only emails people want and expect reach the inbox. Our industry-leading email intelligence solutions utilize the world’s most comprehensive set of data to maximize the performance and accountability of email, build trust across the entire email ecosystem and protect users from spam and other abuse. We help businesses build better relationships with their customers and improve their email ROI; and we help ISPs and other mailbox providers enhance network performance and drive customer retention. Information about Return Path can be found at: www.returnpath.comI provide deep dive root cause analysis on our clients deliverability challenges to ensure they get the most out of their email sending.

Barrie, Ontario And Beaverton, Oregon

* Handle the day to day email deliverability for one of the fastest growing marketing automation companies in the world.* Provide day to day administration on all email related services* Set up all DNS related to our email environment such as MX records, SPF, Sender ID, Domain Keys and DKIM* Closely monitor delivery rates on all sending domains and reach out to and ISP/ESP if issues arise* Monitor complaint rates and feedback loop data to ensure optimized email delivery* Ensure ISP/ESP relations are maintained and in good standing* Ensure best practices and all legal requirements are being met by our client base* Investigate all abuse/ complaint issues brought to our company’s attention by recipients and/ or email providers* Provide blacklist mediation for our general client base in addition to our dedicated IP clients* Provide education on best practices to our clients to ensure they receive the highest possible delivery rates* Stay up to date on the ever changing legal landscape, best practices and industry groups such as M3AAWG and OTAAct-On Software’s cloud-based integrated marketing platform is rapidly becoming the foundation for successful marketing departments in organizations of all sizes. Act-On’s highly intuitive user interface, Instant-On™ database, and complete online marketing tool set, have enabled the accelerated adoption of marketing automation technologies by smaller marketing teams without dedicated database maintenance, process analysis and IT support.

Barrie, Ontario

Provide email administration for an ever growing e-commerce and email marketing providerProvide day to day administration on all email related servicesSet up and maintain all DNS related to our email environment such as MX records, SPF, Sender ID, Domain Keys and DKIMClosely monitor delivery rates on all sending domains and reach out to and ISP/ESP if issues ariseMonitor complaint rates and feedback loop data to ensure optimized email deliveryEnsure ISP/ESP relations are maintained and in good standingEnsure best practices and all legal requirements are being met by our client baseInvestigate all abuse/ complaint issues brought to our company’s attention by recipients and/ or email providersProvide blacklist mediation for our general client base in addition to our dedicated IP clientsProvide education on best practices to our clients to ensure they receive the highest possible delivery ratesStay up to date on the ever changing legal landscape, best practices and industry groups such as MAAWG and OTAPort25 PowerMTA AdministrationImplemented McAfee Anti Virus

Saint John, Nb, Canada

Degree, Network/ Security Administration

High School Diploma

Received high school diploma