Skilled professional with a career that spans over 10 years, wishes to leverage skill sets and perhaps join a Quality Assurance-Plan Operations team; bringing a customer focused, proactive, and motivated mindset, to this new role. “2020 was a challenging year and the shift to remote work presented challenges and opportunities for the Board. Kenya returned from leave in October and worked diligently to adjust to the remote environment and meet the needs of the organization. Kenya meets service commitments as usual, and while change is sometimes uncomfortable, does her best to demonstrate flexibility. During 2021 this flexibility and responsiveness to change will remain constant as we continue remote operations. Kenya is committed to serve with excellence and efficiency.”-Director of Customer Engagement 20-21DUSTRY RELATED SOFTWARE PLATFORMS/TOOLSProficient in Microsoft Office suite applications, particularly Excel, and other applications:• Salesforce• PeopleSoft Applications • Knowledge• Lawson• Invoice Retrieval• Social Media Platforms