Kerry Alexander Email and Phone Number

• Managed and maintain 30 year old, 735 unit property• Supervise a staff of 9 employees, also in charge of turnkey process• Responsible for interviewing, hiring and training of all new staff• Order all supplies for rehab apartments and regular turnkey apartments • Maintain 3 maintenance shops on all 3 phases of the property• Managed rotating On Call schedule • Maintain daily upkeep cleanliness and chemicals in all 3 pools• Responsible for daily day to day operations, distribution of work orders, assigning punches and weekly preventative maintenance schedules• Schedule and perform repairs for The City of Brookhaven standard interior building code of inspections

• Responsible for 338 -unit 2 building Highrise Lease Up, New Construction• Managed staff of 4• Responsible for maintaining a Rooftop Salt Water Saline pool• Maintained daily communication with Concierge and residents, also performed daily walk and inspections of the property with Property Manager• Troubleshoot and maintain Apple IPad sound system, cameras for all amenity areas and maintained cleanliness/odor control of doggie park and all landscaping for the property• Responsible for maintaining all AC units throughout the building and Rooftop units• Maintained programming of all key fobs for residents for the Aurora key scan and Safe lock key systems• Program all Park simple resident parking cards• Program all elevator codes for residents for smart elevators• Scheduled all city and county inspectors for pool, elevators, generators, fire pump and all emergency equipment• Maintain 2 trash chutes, scheduling trash pickup, scheduling for monthly cleaning of trash chutes with trash chute cleaning system• Managed entire turnkey process• In charge of inventory and maintenance supplies• Developed daily task and operations for all maintenance staff• Managed scheduling of all contractors and vendors and ordering of supplies for due diligence repairs for the property• Responsible for completing at 100% all make ready apartments for closing date of the sale of the property

• Manage and maintain 408-unit property• Reconstruct and organized all maintenance shops• Managed staff of 4• Punch apartments and delegate daily tasks to maintenance staff• Create and managed on call schedule• Order and maintain maintenance supplies• Schedule all contracted work with vendors• Responsible for turnkey• Maintain pool

• Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory to generate new business for the organization’s products/services.• Makes telephone calls, in-person visits to existing and prospective customers.• Develops clear and effective written proposals/quotations for current and prospective customers.• Expedites the resolution of customer problems and complaints.• Analyzes the territory/market’s potential.•Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends.• Participates in trade shows and conventions.

• Supervise, train and manager staff with field operations and other various duties• Conduct property assessments and employee evaluations• Solicit new business by conducting cold calls and creating marketing strategies• Create and implement K & T Orientation and Operating Procedures• Process payroll and perform basic accounting for business

• Manage and maintain 30 year old, 760 unit property• Redesign and restructured maintenance department• Restructured rehab project• Reconstruct and organized all maintenance shops• Established communication via radio, weekly meetings, implemented training for each employee (i.e. HVAC, plumbing, electrical and CPO)• Help regain occupancy from 75% to 96%• Awarded MVP 2013• Managed staff of 11 • Recently responsible for entire turnkey process• Helped achieved a 31% less units with any failed standard interior code inspection by Sandy Springs in a one year time period• Received Top Service Team Award for both 2012 and 2013

• Managed and maintained 40 year old rehab property• Renovated and repaired the roof and re-plaster the pool surface• Responsible for starting Mold Retention process for 40 down units due to water damage• Supervised a staff of 7 employees, also in charge of turn-key process• Reconstructed and organized 3 maintenance shops• Assisted Property Manager on constructing new budget for 2011-2012 fiscal years• Implemented new maintenance procedures in regards to daily maintenance operations (grounds, work orders, punches, trash-outs, emergency lighting.)

• Maintained and kept parking garage from trash and debris• Checked and replaced light bulbs and fixtures in all buildings on campus• Maintained up kept stairwells, offices and bathrooms of Tech Square parking area• Troubleshoot and maintain all entry and exit gate• Facilitated and organized storage spaces and closets in maintenance building • Operated small engine tools and equipment• Performed other duties as assigned

• Oversaw and maintained 26 year old, 800 unit rehab property • Reconstructed and organized all 4 maintenance shops• Established new accounts; interviewed new vendors for operations and rehab accounts• In charge of Rehab projects consisting of remodeling of fitness center and resident activity center, resurfacing and revamping 3 pools and pump room• Managed Rehab work performed by Rehab vendors consisting of exterior painting, gutter replacement for 98 buildings and resealing of the parking lots• Responsible for overseeing crew for new water park project and facility located in DeKalb County

• Responsible for posting and collections, deposit of rental payments• Successful in reducing delinquencies from nearly 8% to roughly 4%• Monitored immediate submarket by conducting weekly market surveys• Reconstructed and set up binders for bookkeeping and monthly rental collections• Performed in house audits on all files• Played an intricate role in converting lease information, financial ledger and resident information from AMSI to Onesite for all files• Established renovation guidelines and schedules for properties in need of repair• Interviewed, hired and trained leasing staff• Established vendors accounts; reviewed and awarded bids• Instructmental in demolition and rebuild of leasing office

• Developed and implemented sales and marketing strategies; increased property traffic levels, maintained 40% closing ratios, worked to achieve and exceed budgeted occupancy percentages• Responded to resident requests and worked to minimize and resolve resident issues.• Responsible for collections, posting and depositing of rental payments. Successful in reducing delinquency from nearly 4% to roughly 1.5% • Served as Acting Property Manager through transition period for roughly 3 months• Performed monthly account close out operations