Kerry Howard Email & Phone Number

-Manage a portfolio of 100+ accounts, guiding clients through Brightwheel’s SaaS and FinTech platform implementation with strategic, timely actions.-Empower new customers to get the most value out of the Brightwheel platform through personalized training and support.-Use critical thinking skills to troubleshoot customer challenges and recommend solutions that meet their needs and encourage feature adoption.-Lead and mentor team members to drive efficiency, streamline internal processes, and improve overall onboarding effectiveness.-Consistently exceeded goals for metrics related to activations, churn, and customer satisfaction with an average percent to target payout of 109%.

Florida, United States

Served as the bridge and point-of-contact between 50+ school district accounts and 5 Sales Teams. Worked collaboratively with cross-departments, including professional learning, marketing, and technical integration specialists, to ensure seamless communication for our accounts. -Owned a portfolio of 50+ school district accounts valued at approximately $3.4M. Fostered customer -success and ensured discussions to support our product goals and their district initiatives. -Leveraged Tableau and other data-driven tools to develop a comprehensive strategy that exceeded quotas.-Exceeded 75% renewal and expansion goal with a remarkable 105% attainment of goal.

Remote

-Led a team of 13, driving content strategy and delivery across multiple brands, enhancing brand presence through dynamic on-site and webinar trainings.-Partnered with sales to deliver impactful presale demos, and empowered educators with tools to modernize teaching, directly contributing to product adoption and success.-Cultivated growth and client retention by fostering a data-informed, strategic, and collaborative work culture.-Spearheaded a two-day virtual conference, driving social media and marketing campaigns to boost brand engagement.-Created comprehensive onboarding programs for managers, streamlining policy integration and operational efficiency.-Amplified digital presence as Content Creator & Social Media Manager for WritingCity, boosting engagement and community size through strategic content and analytics-driven decisions.

Remote

-Led content creation and strategic presentations for Science4Us, WritingCity, and VocabularySpellingCity, significantly boosting brand engagement. Spearheaded the WritingCity Grant and Ambassador Programs, enriching community support and building a network of brand advocates.-Delivered impactful presale product demonstrations alongside sales teams, effectively enhancing customer acquisition.-Authored educational content for a grade 3–5 digital science program and produced tutorial videos for VocabularySpellingCity, driving user engagement and deepening product comprehension.-Coached K–5 educators in best practices for digital and hands-on science lessons, improving educational outcomes and user satisfaction.

Miami/Fort Lauderdale Area

Led content creation and presentation of on-site professional development and webinar-based trainings for Science4Us, WritingCity, and VocabularySpellingCity for schools and districts across the U.S. Presented at large-scale conferences for demonstrations, partnerships, and sales. Developed content for assessments and for K-5 classrooms and coached educators on science-based programs.

Eagle Point Elementary

Taught 3rd and 5th grade for Broward County, the 6th largest public school district in the U.S. with over 260K students. Provided a positive 1:1 digital classroom environment in which students were actively engaged with the content, classmates, and teacher. Modeled teaching strategies as a clinical educator and implemented innovative Common Core lesson plans. Trained teams on technology and expanded applications in the district.

8825 Nw 21St Ter, Doral, Fl 33172

Delivered professional development around technology integration with curriculum and instructional strategies, including Common Core State Standards, Marzano’s high-yield strategies, and data-driven instruction. Supported technology initiatives ranging from interactive whiteboards, student response systems, laptop/tablet devices, curriculum software, Web 2.0, and learning management systems. Gave teachers instructional feedback on teaching strategies and integrating technology.

Eagle Point Elementary

Taught 3rd through 5th grade; Organized and designed curriculums based on the needs of each classroom, delivered instructional technology trainings, and integrated technology into lesson plans. Winner of 10+ education grants.

Master'S Of Science, Educational Technology Applications

Bachelor Of Arts (B.A.), Elementary Education And Teaching

Magma Cum Laude

Associate Of Arts (A.A.)