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Ket S. Email & Phone Number

Manager, Support Engineering (APAC) at GitLab at GitLab
Location: Kincumber, New South Wales, Australia 6 work roles 1 school
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Current company
Role
Manager, Support Engineering (APAC) at GitLab
Location
Kincumber, New South Wales, Australia
Company size

Who is Ket S.? Overview

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Quick answer

Ket S. is listed as Manager, Support Engineering (APAC) at GitLab at GitLab, a company with 1291 employees, based in Kincumber, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Ket S..

Ket S. previously worked as Manager Support Engineering (APAC) at Gitlab and Technical Performance and Operations Manager at Sentral. Ket S. holds Year 12 Statement Of Achievement from Runcorn State High School, Qld.

Company email context

Email format at GitLab

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GitLab

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Profile bio

About Ket S.

There is no greater education than the human experience. Every day is an opportunity to shine, learn something new, and enjoy something you didn't yesterday. Never stop growing and learning. I am currently studying the cybersecurity pathway in my spare time. I love helping my team grow, develop, reach their goals, and beyond. So grateful for what I do, and for the ones on this journey with me.

Listed skills include Leadership, Six Sigma, Atlassian Suite, Salesforce Lightning, and 46 others.

Current workplace

Ket S.'s current company

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GitLab
Gitlab
Manager, Support Engineering (APAC) at GitLab
san francisco, california, united states
Website
Employees
1291
AeroLeads page
6 roles · 23 years

Ket S. work experience

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Manager Support Engineering (Apac)

Current

Continuous growth and professional development teaching, coaching, and mentoring for Intermediate and Senior Support Engineers; customer, support and technical risk assessment; continuous process improvement to optimize delivery of customer solutions; fostering psychological safety within the team; engaging with customers, in support of Engineers, Customer.

Dec 2021 - Present

Technical Performance And Operations Manager

Chatswood, New South Wales, Australia

Manager Level 3 Technical team supporting on-premise and azure cloud-hosted enterprise solutions; Incident Manager; implemented ITIL principles/framework to successfully restructure customer support team; instrumental in driving continuous improvement with internal cross-functional teams and 3rd-party providers.

Apr 2020 - Dec 2021

Customer And Technical Support Lead

Thornleigh, New South Wales, Australia

Support Team Lead and Level 1 support; Level 2/3 support, hardware, VM and cloud provisioning, deployment and implementation, troubleshooting, problem-solving, investigation and escalations; SME across the product suite and integration partners; on-site sales; internal and external product training and documentation; built agile support team, escalation.

Feb 2010 - Apr 2020

Executive Assistant To Chief Executive Officer

Australian Racing Board

Mascot, NSW 2020

Documentation, meetings, reception and assisting with office management

2005 - 2006 ~1 yr

Administration And Legal Secretary

Beverley Foster And Associates

Drummoyne, NSW 2047

Reception, administration and legal secretary duties, including document creation and front desk duties, assisting with office management

2004 - 2005 ~1 yr

Administration And Legal Secretary

Burns Law

Springwood, QLD 4127

Reception, administration and legal secretary duties, including document creation and front desk duties, assisting with office management

2003 - 2004 ~1 yr
Team & coworkers

Colleagues at GitLab

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1 education record

Ket S. education

  • Runcorn State High School, Qld
    Runcorn State High School, Qld
    Year 12 Statement Of Achievement
FAQ

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Quick answers generated from the profile data available on this page.

What company does Ket S. work for?

Ket S. works for GitLab.

What is Ket S.'s role at GitLab?

Ket S. is listed as Manager, Support Engineering (APAC) at GitLab at GitLab.

Where is Ket S. based?

Ket S. is based in Kincumber, New South Wales, Australia while working with GitLab.

What companies has Ket S. worked for?

Ket S. has worked for Gitlab, Sentral, Sentral Education, Australian Racing Board, and Beverley Foster And Associates.

Who are Ket S.'s colleagues at GitLab?

Ket S.'s colleagues at GitLab include Tinotenda Muchinasa, Chinmay Mehrotra, Tomasz Maczukin, Shakoor Ahmed, and Kacie (Kelly) Rahimi.

How can I contact Ket S.?

You can use AeroLeads to view verified contact signals for Ket S. at GitLab, including work email, phone, and LinkedIn data when available.

What schools did Ket S. attend?

Ket S. holds Year 12 Statement Of Achievement from Runcorn State High School, Qld.

What skills is Ket S. known for?

Ket S. is listed with skills including Leadership, Six Sigma, Atlassian Suite, Salesforce Lightning, Xero, Splunk, Linux, and Itil.

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