Kevin Ebert Email & Phone Number

• Provide vision, direction and leadership for all facets of museum operations for the Harvard Museums of Science and Culture, the public face of 6 research museums: The Museum of Comparative Zoology, The Mineral and.
• Developed integrated Visitor Services Staffing Model during museum merger.
• Retail Shops recorded highest gross revenue in 8+ years.
• In collaboration with University Emergency Management, developed and implemented new HMSC Emergency Plan.
• Over saw all aspects of two $50K museum renovation projects (Education Offices and Classroom) including the removal, storage, and conservation of historical objects.

• Department Head for HMNH Operations team which provided critical support to all aspects of the museum mission including exhibitions, public programs, and education. Managed daily operations for Harvard Museum of.
• Discretionary spending and management of $1M budget.
• Managed staff of 10+ people, including two grade 54 supervisors.
• Systems Administrator for POS SQL databases, responsible all museum revenue, admissions, and demographics reporting.
• Took over museum event rental program in FY11, 50% increase in gross revenue in the first year.

• Managed museum’s Retail Shop which supports the museum mission by extending the learning experience beyond the limits of the exhibitions. Responsible for all day to day activities including hiring and firing decisions.
• Developed complete custom product program consisting of 20+ items: apparel, postcards and notecards and general souvenir items.
• Planned and executed annual Trunk shows which grossed more than $340K over 5+ years.
• Responsible for Shop aesthetics, designed sales floor to maximize profitability and merchandise turn rates.

Responsible for the day-to-day operations of the storeSupervision of four employeesMerchandise sales and serviceYearly gross revenue exceeding $750,000Monthly budgeting and projections of incomeMarketingResponsible for the growth of the store, developing and implementing various marketing plans, including cold calls, direct mailings, and special offsite.

Ba, Psychology

Diploma, Advanced Placement