Kevin Fleming Email & Phone Number

Winston-Salem, Nc, Us

North Carolina, United States

North Carolina, United States

Greensboro--Winston-Salem--High Point Area

Cut inaccurate reporting of account receivables information by building an excel document to pull from companies’ CRM to office staff for current and accurate information. Increasing the effectiveness of collection by 40%, through showing days delinquent and current amount owed. Estimated over $1,000,000 in residential and commerical jobs. Designed from the ground up and excel reporting system. Creating a visual aid for weekly meetings about companies current operating income from specified timeframe, type, year forecast and trend line. Showing also the total sale leads to the sales being completed; with the projected number of sales needed to achieve the companies’ yearly goal. Developed an excel based project estimation with labor, overhead, contractors and materials. To ensure that it would meet the company’s 30% profit margin of the project. If not would go into negotiations to meet the needs of clients and customers by researching and analyzing the process from start to finish.

Jacksonville, North Carolina, United States

Worked on client issues in CRM to solve complex problems resulting in improper service due to code issues. Resulting in greater retention of customers from going to competitorsCreated an excel tracker that would help sales associates with tracking their daily, weekly and monthly numbers. To ensure that they were achieving daily goals.Selling products and services to new and existing customers. While meeting or exceeding the goals set by the company.Ensuring great customer service while engaging with customers, through product demonstrations. Solving complex issues that may be affecting new customers. While training new employees on processes.

Kernersville, North Carolina, United States

Oversee multiple projects, by developing a plan of action. While giving guidance and training to 10 - 45 employees/labor. Ensuring that all paperwork/permits are filled out and all work was done properly and to proper code. Managed multiple large projects over $300,000, with small margin of errors and reaching goals before deadlines. Ensuring all needed equipment, sub-contractors, supplies, and labor forces are scheduled to efficiently complete the project.

Livonia, Michigan

Responsible for developing jobs through leads from various sources, meeting customer and selling the process and the result of service. Getting the proper information from the job site to the insurance, exchanging important information or concerns. Get the crew scheduled, manage and train the crew during the process; start to finish averaging a week time-frame per job. Work with customers on any complaints, concerns, or overturn disinterest from the customer.• Cultivated strong relationships with customers to increase customer sales between 3 managers by 35% from previous year. Individually brought in $1,034,000 of sales with job average of 7,000 in 2019. • Received an award for top sales representative for third quarter of 2019.

Danville, Illinois

In charge of recruitment and retention of future Marines in a 1,200 sq mile. Working with new potential employees by screening for minimum job requirements, interviewing and hiring strong candidates. this involved a lot of sales presentations in person and in a group setting, selling the end product. Building functional relationships with government agencies, high schools, colleges, businesses and communities in order to spread the professional image of the company; setting up meetings, seminars, and professional lectures. Established a quick electronic process that would take raw data from outside sources and convert it to the format required for CRM compliance and upload from over 30 different agencies. Reducing employees’ time from inputting information manually line by line.

Beaufort, South Carolina

Oversaw training of 2,600 Marines (employees) with 3 trainers under my charge. Conducted class room instruction, hands on training with scenario based simulations to understand how to use the hazardous equipment in a high stress, fast paced environment while abiding also safety regulations and protocols in order to prevent injury. Through the training this resulted with no safety violations or injuries during supervision period.

Beaufort, South Carolina

Working closely with the manager and director with operations for a tax center with 6 associates, that was loosing clients and low efficiency of processing clients. Mentored and trained employees to increase morale and efficiency through client processing. As well implemented a new client procedures, that increased client relations and resulted over 900 satisfied customers receiving 2.4 million in returns, a 9% increase from previous year.

Camp Lejeune, North Carolina

Complete redesigned the weekly electronic reporting of company’s status of over 1,000 employees in the company for easier understanding of visualization. With calculations of company essential human resource data; training compliance, scores on proficiency, contract end 90/60/30, etc. Reducing human error in inaccurate reporting and calculations by 25%. Created electronic shipping manifest that replaced employees writing them out. Cutting out incorrect spelling and classification of equipment to ensure 100% accuracy of the large logistical container movements across state lines and overseas. Ensuring 100% compliance with shipping procedures.Worked directly under Senior Advisor and Director ensuring that 118 employees were meeting all training schedule, developing schedules for security patrols, developed a centralized employee tracking system to streamline information to executives, assisting with daily operations and any assigned tasks from senior advisor and director. Worked with senior advisor on developing a successful 3 week class instruction to further the leadership and management training for 32 employees.

Camp Lejeune, North Carolina

Established local database for over 4,000 pieces of equipment valued at over $10,000,000. With information on location, owner, maintenance cycle and status. Cutting visual inspections time down by 50%, and accurate rotation of equipment in maintenance to prevent simultaneously sending the same vital equipment that would hinder the day-to-day operations. Assisted chief with logistics, supply requests, maintenance schedules, security guard schedules and rotation. Helped maintain my section as well as 3 other sections, ensuring that all procedures, maintenance records, and schedules were properly kept up to date. Ensure the proper storage and security for $2.1 million of company equipment.