Kevin Mitchell Email & Phone Number

United Kingdom

London Area, United Kingdom

London

Promoted to Head of IS Practice in June 2015.As Head of the Information Services Practice I have responsibility for all activities associated with the delivery of our IS services to clients, through development of software, testing resources or support to existing products. I am also responsible for managing the internal IT/IS infrastructure of Engage Consulting.Accountabilities:I am a member of the Engage Management Team and report directly to the Board; Allocating… Show more Promoted to Head of IS Practice in June 2015.As Head of the Information Services Practice I have responsibility for all activities associated with the delivery of our IS services to clients, through development of software, testing resources or support to existing products. I am also responsible for managing the internal IT/IS infrastructure of Engage Consulting.Accountabilities:I am a member of the Engage Management Team and report directly to the Board; Allocating resources (both permanent employees and associates) and assignment managers to assignments;Ensuring that the IS Practice is able to meet work any procured by Head of Business Development or via our Consultants;Managing risks to the delivery of assignments;Providing support to the Head of Business Development in the tendering for work and generating ideas for new services;Managing and developing the IS Practice to meet the requirements of Engage's strategic vision;Providing an internal IS/IT infrastructure and support service that meets Engage's requirements;Managing the IS practice budget; andWorking with the Engage Head of Consultancy where assignments have both Consultancy and IS elements. Show less

London, United Kingdom

Promoted to IS Manager in November 2014.As the Information Services Manager, I was a member of the Engage Management Team and reported directly to the Board. I had responsibility for all activities associated with the delivery of the internal IS/IT infrastructure and with the delivery of IS services to Engage’s clients from the point at which orders were placed. The Information Services Manager role replaced the previous Head of Information Services Practice role. As such, all… Show more Promoted to IS Manager in November 2014.As the Information Services Manager, I was a member of the Engage Management Team and reported directly to the Board. I had responsibility for all activities associated with the delivery of the internal IS/IT infrastructure and with the delivery of IS services to Engage’s clients from the point at which orders were placed. The Information Services Manager role replaced the previous Head of Information Services Practice role. As such, all members of the IS Practice, including Associates, reported directly to me.Accountabilities:Ensuring that IS operational practices deliver IS support to Engage and IS Services to clients, to the standards required;Allocating resources (both permanent employees and associates) and assignment managers to assignments;Ensuring that the IS Practice is able to meet work procured by Head of Business Development;Managing risks to the delivery of assignments;Providing support to the Head of Business Development in the tendering for work and generating ideas for new services;Managing and developing the IS Practice to meet the requirements of Engage's strategic vision;Providing an internal IS/IT infrastructure and support service that meets Engage's requirements;Managing the IS practice budget; andWorking with the Engage Head of Consultancy where assignments have both Consultancy and IS elements. Show less

Promoted to Test Manager in January 2013.I reported to the Head of Information Services Practice and to individual Project Manager(s), and was responsible for the delivery of Test Products and the execution of testing for internal and external projects. I managed the Test Analysts and DBA/Test Analysts assigned to those projects and managed test resource across multiple projects and work streams.As a member of the IS Practice, the role included shared responsibility for Engage's… Show more Promoted to Test Manager in January 2013.I reported to the Head of Information Services Practice and to individual Project Manager(s), and was responsible for the delivery of Test Products and the execution of testing for internal and external projects. I managed the Test Analysts and DBA/Test Analysts assigned to those projects and managed test resource across multiple projects and work streams.As a member of the IS Practice, the role included shared responsibility for Engage's internal ICT infrastructure and support service and I was also a resource for Engage's IS Services, including user, technical and business support provided to clients.As Test Manager, I was the most senior member of the IS Practice following the Head of Information Services and as such I received delegated authority for elements of the Head of Information Services’ role. I also deputised for all “Head of” functions in the absence of the Head of Information Services. Show less

London, United Kingdom

Test Lead for Engage Consulting Limited on a variety of software products for both gas and electricity companies.Test Lead consultant on a 9 month project coordinating the UAT test phases for various software developments in Centrica’s Corporate Functions IS Team, based in Windsor.Provided support at the ELEXON client site as part of the Engage MMSS service.Provided Information Services Support to Engage Consulting Limited employees and acted as the IS Team Deputy… Show more Test Lead for Engage Consulting Limited on a variety of software products for both gas and electricity companies.Test Lead consultant on a 9 month project coordinating the UAT test phases for various software developments in Centrica’s Corporate Functions IS Team, based in Windsor.Provided support at the ELEXON client site as part of the Engage MMSS service.Provided Information Services Support to Engage Consulting Limited employees and acted as the IS Team Deputy Manager. Show less

Planning and executing full system testing and UAT of new releases of telecommunications billing software, as well as patches for existing software.Creating Oracle databases in UNIX, interrogating these databases with SQL scripts, and running manual test packs.Software distribution role via the company’s website using Microsoft FrontPage.Lead tester on migration project which involved travelling to South Africa to liaise with the developers and business analysts based in… Show more Planning and executing full system testing and UAT of new releases of telecommunications billing software, as well as patches for existing software.Creating Oracle databases in UNIX, interrogating these databases with SQL scripts, and running manual test packs.Software distribution role via the company’s website using Microsoft FrontPage.Lead tester on migration project which involved travelling to South Africa to liaise with the developers and business analysts based in Cape Town. Show less

Year 2000 Project UAT for the Target Pension and Life Assurance Mainframe and PC systems.Using Autotester (an automated test tool) to create and run scripts.Documenting results, raising error logs, liaising with the business IT users and the IT outsourcer (Unisys), and preparing the users for the implementation of the upgraded software.

Msc, Occupational Psychology

Bsc, Psychology

Education record

Activities and Societies: Head Boy 1989-1990