Kevin Patel Email and Phone Number
Diverse professional with a background in pharmacy, customer service, and medical billing. Currently pursuing a healthcare management program to enhance administrative skills. Proven success in achieving high customer satisfaction, implementing process improvements, and optimizing healthcare service finances. Strong attention to detail, proficiency in Microsoft Office, and expertise in appointment scheduling, customer service, and EMR. Committed to ongoing professional development and collaboration for effective project management.
Shoppers Drug Mart
View- Website:
- shoppersdrugmart.ca
- Employees:
- 31511
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Pharmacy AssistantShoppers Drug MartHalifax Regional Municipality, Ns, Ca -
Customer Service RepresentativeUniversal Realty Group. Apr 2023 - PresentHalifax, Nova Scotia, Canada• Achieved 90%+ customer satisfaction through proactive engagement and 15% faster issue resolution.• Enhanced customer awareness by 20% through precise information dissemination.• Reduced crowd wait times by 25% through effective crowd control measures.• Drove a 15% increase in customer satisfaction by analyzing and implementing feedback• Achieved customer satisfaction through proactive engagement and faster issue resolution.• Welcomed guests and screened entry, upholding a secure environment.• Handled calls and inquiries, directing communication efficiently.• Managed mail and package flow and received deliveries.• Coordinated maintenance and logged service requests.• Recorded and responded to incidents, maintaining professional composure.• Ensured surveillance and access systems were operational and secure.• Collaborated with emergency services during security events.• Maintained incident records and conducted compliance audits.• Demonstrated exceptional interpersonal and communication skills in conflict resolution. -
Medical Billing SpecialistMeditab Software Inc. Oct 2021 - Dec 2022India• Orchestrated the complete healthcare revenue cycle, optimizing patient appointments, insurance verification, claim preparation, and accounts receivable management.• Led a 20% revenue boost by revamping claim submission procedures for enhanced efficiency.• Achieved a 50% billing error reduction through meticulous data verification.• Cultivated effective communication, promptly addressing inquiries from clients, patients, the Nursing department, the Pharmacy department, and insurance for integrated administrative processes• Proficient in healthcare software like EPIC, ATHENA, scheduling software, and electronic medical records.• Generated insightful reports on billing performance for strategic planning in the finance department.• Maintained detailed, compliance-aligned records of accounts, transactions, and purchases. -
PharmacistApollo Pharmacy Aug 2021 - Nov 2022Ahmedabad, Gujarat, India• Administered and delivered medications using diverse automation systems and software.• Prepared prescriptions, communicated with nursing home staff, and handled refill requests.• Processed over 500 prescriptions weekly, ensuring accuracy and timely delivery.• Improved customer satisfaction by 30% through friendly service, answering queries, and providing education on medication use.• Achieved a 15% cost reduction in inventory by optimizing supply ordering and documentation management
Kevin Patel Education Details
Frequently Asked Questions about Kevin Patel
What company does Kevin Patel work for?
Kevin Patel works for Shoppers Drug Mart
What is Kevin Patel's role at the current company?
Kevin Patel's current role is Pharmacy Assistant.
What schools did Kevin Patel attend?
Kevin Patel attended Cape Breton University, Gujarat Technological University, Ahmedbabd.
Who are Kevin Patel's colleagues?
Kevin Patel's colleagues are Dr. Jitin Raghunathan Nair, Admin Phx035, Gurpreet Kaur, Darragh Morris, Arezoo Bakhsharab, Katelyn Parsons, Jewaly Romero Casiquin.
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Kevin Patel
Kanata, On -
Kevin Patel
Creating The Next Generation Of Coders | Ceo At Ultimate CodersGreater Toronto Area, Canada -
Kevin Patel
Full Stack Developer | Actively Looking For A Job | Java Developer | Python | Javascript | Core Java | Spring | Spring Boot | ReactjsBrampton, On -
Kevin Patel
Student @ Sheridan College | Software Dev. | Ui/Ux Design | Tech Support (Co-Op Open)Brampton, On
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