Kevin Rowland

Kevin Rowland Email and Phone Number

Independent Management Consultant at Rowland Management Consulting @
Kevin Rowland's Location
Ladera Ranch, California, United States, United States
Kevin Rowland's Contact Details

Kevin Rowland personal email

n/a
About Kevin Rowland

Seasoned Operations and Customer Service Professional with 19 years experience building teams and leading organizations to achieve superior results. Expertise in Customer Service and Technical Support, Warranty Operations, CRM Systems, Outsourcing and Vendor Management, Product Development, SCM, Project Management, Lean Six Sigma and Quality. Industry experience in high tech, consumer electronics, telecommunications, software, healthcare, management consulting, and customer service and support providers.

Kevin Rowland's Current Company Details
Rowland Management Consulting

Rowland Management Consulting

Independent Management Consultant at Rowland Management Consulting
Kevin Rowland Work Experience Details
  • Rowland Management Consulting
    Independent Management Consultant
    Rowland Management Consulting 2017 - Present
    Management Consulting in the areas of Customer Service, Operations, and Supply Chain
  • Western Digital Corporation
    Sr. Director Customer Service And Support, Quality Operations
    Western Digital Corporation Mar 2005 - Dec 2016
    Led worldwide technical support, service and warranty operations, knowledge base and customer forum, recertified sales, customer relations, and quality systems management.
    View
  • Alorica
    Director Of Quality
    Alorica Dec 2003 - Feb 2005
    Responsible for all aspects of quality assurance within Operations. Implemented quality and lean six sigma techniques to increase profitability while improving customer satisfaction.
    View
  • Prtm Management Consultants (Now Part Of Pricewaterhousecoopers)
    Management Consultant
    Prtm Management Consultants (Now Part Of Pricewaterhousecoopers) Jan 1998 - Dec 2003
    Specialized in Technical Support, Service and Warranty Operations, Supply Chain Management, Lean Six Sigma, Performance Benchmarking and Product Development.

Kevin Rowland Skills

Six Sigma Cross Functional Team Start Ups Forecasting Business Development Supply Chain Management Competitive Analysis Vendor Management Process Improvement Strategy Management Consulting Operations Management Program Management New Business Development Business Process Cross Functional Team Leadership Change Management Manufacturing Business Process Improvement Business Strategy Management Product Development Analytics Cloud Computing Crm

Kevin Rowland Education Details

Frequently Asked Questions about Kevin Rowland

What company does Kevin Rowland work for?

Kevin Rowland works for Rowland Management Consulting

What is Kevin Rowland's role at the current company?

Kevin Rowland's current role is Independent Management Consultant at Rowland Management Consulting.

What is Kevin Rowland's email address?

Kevin Rowland's email address is kr****@****rtm.com

What is Kevin Rowland's direct phone number?

Kevin Rowland's direct phone number is +194952*****

What schools did Kevin Rowland attend?

Kevin Rowland attended Santa Clara University, Naval Postgraduate School, United States Naval Academy.

What skills is Kevin Rowland known for?

Kevin Rowland has skills like Six Sigma, Cross Functional Team, Start Ups, Forecasting, Business Development, Supply Chain Management, Competitive Analysis, Vendor Management, Process Improvement, Strategy, Management Consulting, Operations Management.

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