Director Of Information Systems
Corpus Christi Independent School District
Corpus Christi, Texas, United States
I was responsible for administering and managing internal information technology infrastructure for 72 School District locations. I also developed and executed a strategic continuous improvement plan aligned with goals, objectives, policies, and priorities. Besides advising on administrative, organizational, and operational problems while preparing and administering the budget, I drafted and updated information system standards, designed and implemented new and revised systems to ensure… Show more I was responsible for administering and managing internal information technology infrastructure for 72 School District locations. I also developed and executed a strategic continuous improvement plan aligned with goals, objectives, policies, and priorities. Besides advising on administrative, organizational, and operational problems while preparing and administering the budget, I drafted and updated information system standards, designed and implemented new and revised systems to ensure effective and efficient services. I directed IT infrastructure, software implementations, technology integrations, and other IT service-based projects. Apart from designing IT strategy using a “1-3-5” year plan complete with budget controls and created training programs on seven new Information Systems, I restructured IT delivery of service to better align with organizational needs. I hired, trained, mentored, and evaluated new staff to increase efficiency and productivity. I was instrumental in enhancing customer satisfaction metrics 63% to 98% and created superior policies & procedures to minimize user inquiries and improve response times. In addition to initiating and establishing an effective disaster recovery plan and an effective Information Security plan, I was integral in introducing the District's first interactive web services and integrating 16 disparate systems. I developed and executed the organization's first-ever data warehouse and business intelligence models. I also streamlined, eliminated duplication, and renegotiated contracts to reduce annual MIS costs. Furthermore, I orchestrated integration between financial, HR, facilities, supply chain, and student management. Show less