Senior Manager responsible for the management of a team of AWS and Azure and DevOps Engineers supporting the DHS Enterprise Cloud environment• Manage the architectural development and management, providing migration engineering for all tenant from DHS data centers to the DHS Enterprise Cloud environment which currently includes 900 Systems, 42 Tenants• Provide Tier 2 and Tier 3 support including CA PAM, TIC CF, TIC CIR, DSA, SOC, Security Management, Support for tenants regarding… Show more Senior Manager responsible for the management of a team of AWS and Azure and DevOps Engineers supporting the DHS Enterprise Cloud environment• Manage the architectural development and management, providing migration engineering for all tenant from DHS data centers to the DHS Enterprise Cloud environment which currently includes 900 Systems, 42 Tenants• Provide Tier 2 and Tier 3 support including CA PAM, TIC CF, TIC CIR, DSA, SOC, Security Management, Support for tenants regarding Authority to Operate (ATO), Developing audit artifacts, and Linux and Windows environments• Develop and implement KPI’s for the identification of resource constraints and process improvements• Provide daily and weekly briefings to Tenants and DHS Leadership• Perform enterprise staff management to include interviewing, on-boarding, and access to critical resources Show less

• Senior Manager responsible for the management of a team of AWS and Azure and DevOps Engineers supporting the DHS Enterprise Cloud environment• Manage the architectural development and management, providing migration engineering for all tenant from DHS data centers to the DHS Enterprise Cloud environment which currently includes 900 Systems, 42 Tenants• Provide Tier 2 and Tier 3 support including CA PAM, TIC CF, TIC CIR, DSA, SOC, Security Management, Support for tenants regarding… Show more • Senior Manager responsible for the management of a team of AWS and Azure and DevOps Engineers supporting the DHS Enterprise Cloud environment• Manage the architectural development and management, providing migration engineering for all tenant from DHS data centers to the DHS Enterprise Cloud environment which currently includes 900 Systems, 42 Tenants• Provide Tier 2 and Tier 3 support including CA PAM, TIC CF, TIC CIR, DSA, SOC, Security Management, Support for tenants regarding Authority to Operate (ATO), Developing audit artifacts, and Linux and Windows environments• Develop and implement KPI’s for the identification of resource constraints and process improvements• Provide daily and weekly briefings to Tenants and DHS Leadership• Perform enterprise staff management to include interviewing, on-boarding, and access to critical resourcesKey Achievements• Implemented processes to decrease Time to Resolution of support request by 35%• Identified required resources and staff schedules necessary to support critical Tenants 7x24• Developed training requirements for staff increasing their knowledge and accessibility to provide improved support for tenants Show less

Sr. Project/Task Manager 04/2018 – Present• Senior Manager for the team supporting DHS CISA components (National Security Deployment, Telecommunications Service Priority, Intelligence & Analysis, US-CERT, and Science & Technology) at the DHS Data Center with oversight and responsibility for day-to-day activities providing SOC, NOC, Security Management, Network/Windows/Linux Engineering, Application/Web Development, and Infrastructure for sensitive but unclassified and Top Secret network… Show more Sr. Project/Task Manager 04/2018 – Present• Senior Manager for the team supporting DHS CISA components (National Security Deployment, Telecommunications Service Priority, Intelligence & Analysis, US-CERT, and Science & Technology) at the DHS Data Center with oversight and responsibility for day-to-day activities providing SOC, NOC, Security Management, Network/Windows/Linux Engineering, Application/Web Development, and Infrastructure for sensitive but unclassified and Top Secret network environments• Responsible for the management of 7 IDIQ Task OrdersProject Manager 02/2015 – 04/2018• Site Manager for the northern contingent of the DHS CISA/NSD contract with oversight and responsibility for day-to-day activities of the National Cybersecurity Protection System providing SOC, NOC, Network/Windows/Linux Engineering, Application Development and Sustainment, Development and Test Environment Lab, and Desktop Support professional services for Sensitive but Unclassified and Top Secret network environments• Manage a widely diverged, geographically dispersed team of a 200+ persons providing support in a complex enterprise environment• Perform program reviews of new technologies and systems for identification of requirements and dependencies and work with team to engineer implementation of same• Perform staff recruiting, communicate job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and proceduresKey Achievements• Increased professional services staff by 62% and thereby raising corporate revenue by $20M annually• Attained 2 Authorization to Operate for the SBU and TS networks • Increased support services to the customer through the implementation of 24x7 coverage in technical disciplines• Implemented ITIL best practices across the program Show less

• Directed corporate activities of a small business to maximize growth and profitability, and oversee customer engagements• Managed operations, ensuring alignment with established goals, objectives, and corporate policies• Implemented strategic programs to ensure attainment of business plan for increasing growth and profit• Oversaw all professional services contracts, and maintain strong professional relationships with customers Key Achievements• Developed and implement… Show more • Directed corporate activities of a small business to maximize growth and profitability, and oversee customer engagements• Managed operations, ensuring alignment with established goals, objectives, and corporate policies• Implemented strategic programs to ensure attainment of business plan for increasing growth and profit• Oversaw all professional services contracts, and maintain strong professional relationships with customers Key Achievements• Developed and implement strategies that lead to acquiring new contract vehicles• Worked with Sales Departments to identify new targets and creation of promotional materials• Ensured the successful completion of project deliverables on time and in budget Show less

• Managed finance and operations for Federal Civilian Technology Solutions supporting federal agencies• Maintained complete programmatic cognizance and leadership of all aspects of assigned programs, to ensure financial, technical, schedule and customer satisfaction targets are met or exceeded• Responsible for achieving business objectives with $40M Profit and Loss duties, including Gross Profit (GP), Net Operating Income (NOI), Accounts Receivable (AR), and Days Sales Outstanding (DSO)… Show more • Managed finance and operations for Federal Civilian Technology Solutions supporting federal agencies• Maintained complete programmatic cognizance and leadership of all aspects of assigned programs, to ensure financial, technical, schedule and customer satisfaction targets are met or exceeded• Responsible for achieving business objectives with $40M Profit and Loss duties, including Gross Profit (GP), Net Operating Income (NOI), Accounts Receivable (AR), and Days Sales Outstanding (DSO) RatioKey Achievements• Realigned personnel to contract positions, raising profitability from 4% to 37%• Minimized Days Sales Outstanding (DSO) from above 125 to below 25• Achieved Capital Maturity Model Integration (CMMI) Level 3 Certification• Acquired and retained membership in CIBER’s President Club after 7 months employment• Attained value of “Extremely Satisfied” from yearly customer satisfaction surveys Show less

• Managed the enterprise IT Infrastructure for the Office of the Chief Information Officer (OCIO)• Managed O&M Budget and oversaw vendors relationships within the National Capital Area (NCA), comprising a widely divergent, geographically dispersed 7,000+ customer base and a staff of 300+ IT professionals• Coordinate the operations of the Network Engineering, 24x7 Support: NOC/SOC, Helpdesk, ComSec, Switchboard Operations, Telephone Systems, Video Teleconferencing, and Application… Show more • Managed the enterprise IT Infrastructure for the Office of the Chief Information Officer (OCIO)• Managed O&M Budget and oversaw vendors relationships within the National Capital Area (NCA), comprising a widely divergent, geographically dispersed 7,000+ customer base and a staff of 300+ IT professionals• Coordinate the operations of the Network Engineering, 24x7 Support: NOC/SOC, Helpdesk, ComSec, Switchboard Operations, Telephone Systems, Video Teleconferencing, and Application DevelopmentKey Achievements• Introduced Continuance of Government IT policies and procedures• Implemented standardized technical policies to reduce time and cost• Oversaw design of technologies at various outposts and sub-agencies Show less

• Managed three Profit and Loss centers (CLEC, Network Infrastructure, and Infrastructure Services) totaling $20M• Oversee workforce cycle, including hiring, retention, and development of qualified staff • Provide on-going direction and guidance on deployment and maintenance of projectsKey Achievements• Supported the Pentagon after 9/11 in the creation of swing-space so critical missions could continue• Completed the redesign of network infrastructure at Virginia… Show more • Managed three Profit and Loss centers (CLEC, Network Infrastructure, and Infrastructure Services) totaling $20M• Oversee workforce cycle, including hiring, retention, and development of qualified staff • Provide on-going direction and guidance on deployment and maintenance of projectsKey Achievements• Supported the Pentagon after 9/11 in the creation of swing-space so critical missions could continue• Completed the redesign of network infrastructure at Virginia Hospital Center, 6 months ahead of schedule• Designed and installed new communications infrastructure at the US Naval Academy• Raised business units profitability by 37% overall over a period of 18 months. Show less

• Developed and provided strategic business and technical direction to Washington, DC business unit• Maintained direct management and oversight of large and complex business engagementsKey Achievements• Efficiently managed the day to day work of a team of 30 senior IT professionals• Worked with Sales Department to identify new opportunities and assist with closure of business• Completed a 2,500 node east-coast wide area network infrastructure, 9 months ahead of… Show more • Developed and provided strategic business and technical direction to Washington, DC business unit• Maintained direct management and oversight of large and complex business engagementsKey Achievements• Efficiently managed the day to day work of a team of 30 senior IT professionals• Worked with Sales Department to identify new opportunities and assist with closure of business• Completed a 2,500 node east-coast wide area network infrastructure, 9 months ahead of schedule,and $1.9 million under budget, while still maintaining corporate revenue goals and profitability• Led the National Rural Electric Cooperative Association (NRECA) Year 2000 remediation Show less

• Provided senior technical and managerial oversight to several projects for Federal Government• Project were focused on the areas of Local and Wide Area Network communication transportsKey Achievements• Designed new 6,000 node nation-wide communications infrastructure for the Internal Revenue Service (IRS) ,as well as the communication and security infrastructure for the Network Operations Center (NOC)• Designed and implemented nationwide Video Conferencing Systems for… Show more • Provided senior technical and managerial oversight to several projects for Federal Government• Project were focused on the areas of Local and Wide Area Network communication transportsKey Achievements• Designed new 6,000 node nation-wide communications infrastructure for the Internal Revenue Service (IRS) ,as well as the communication and security infrastructure for the Network Operations Center (NOC)• Designed and implemented nationwide Video Conferencing Systems for National Oceanic and Atmospheric Administration (NOAA)• Managed the Wide Area Network for the Depart of Defense Super Computing Network• Maximized revenue of assigned group by 34% over a period of two years Show less

• Provided senior technical leadership of Local Area Network for the Office of Chief Naval Research• Maintained all systems in compliance with government and IT policies, regulations, and best practices• Assisted the application developers during installation and configuration of custom designed programs