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@mvalaw.com
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4 phones found area 980 and 704
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Kevin Benjamin is listed as Legal Administrative Support Manager at Moore & Van Allen, PLLC at Moore & Van Allen PLLC, a with 629 employees, based in Charlotte, North Carolina, United States. AeroLeads shows a work email signal at mvalaw.com, phone signal with area code 980, 704, and a matched LinkedIn profile for Kevin Benjamin.
Kevin Benjamin previously worked as Legal Administrative Support Manager at Moore & Van Allen Pllc and Word Processing Manager at Moore & Van Allen, Pllc. Kevin Benjamin holds Bachelor, Computer Information Systems from Devry University.
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AeroLeads found 1 current-domain work email signal for Kevin Benjamin. Compare company email patterns before reaching out.
I am a results-driven technical Resource Manager with over 25 years of experience leading IT infrastructure implementation projects, delivering reactive support services and improving IT operations. He brings a proven ability to manage multiple concurrent projects across a range of business objectives. Well-rounded leadership, communication, presentation, teamwork and interpersonal skills allow him to work closely with both technical and non-technical team members to effectively implement information technology solutions.I possess an understanding of project lifecycles, project management, and software lifecycle management methodologies. ITIL Foundation Certified (Information Technology Infrastructure Library).Specialties: Program Planning & Management, Implementation & Deployment Management, Scope Management, People Management & Development, Project Milestone & Timelines Management, Project Budget Management, Communication Management, Operational Analysis and Process Improvement, Schedule and facilitate meetings, minutes, tasks, and resources, Operational contracts – bridging business and development.
Listed skills include Itil, Microsoft Technologies, Software Documentation, Troubleshooting, and 36 others.
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United States
Responsible for managing administrative staff, including Legal Practice Assistants (LPA), Receptionists, and Document Specialists, ensuring they are adequately trained and performing their duties efficiently.
Provided direct supervision to the Word Processing Supervisor and Document Specialists within the Word Processing Center.
Managed moderate to complex scope of support issues of a designated set of strategic, Microsoft Enterprise Premier customers by acting as a project manager, technical resource, coordinating with other Microsoft groups to assist the customer in their use, support and implementation of Microsoft solutions. Completed over 50 customer engagements involving the planning, design, implementation and migration of Microsoft technologies; resulting in on time project delivery, increased IT health and growth for the future.Analyzed and determined the most effective method of problem resolution by utilizing applicable internal resources; 30% improvement to customer IT efficiency.
Delivered technical support via the phone to Microsoft Premier Customers. Documented customer environment and support issues in technical knowledge base. Increasing rapid delivery of one too many support services.Assisted in technical training and coaching of other support engineers; improved quality of support by 22% resulting in customer satisfaction rating of 82%.Wrote technical articles to assist customers and engineers with troubleshooting issues Documenting technical specifications and procedural steps. Reducing the support team’s troubleshooting time by 20%.
Assisted in technical training and technical coaching of support engineers. Resulting in reduced new hire on-boarding time by 28%.Coordinated team projects that enhanced the quality and efficiency of support, 40% improvement .on average customer hold time.Provided new product training to the support group by updating and filter technical issues. Reduced require new product training days by three weeks
Delivered technical support via the phone to Microsoft end user resulted in improved product usage for at home user and improved feature set in future product release.Researched and responded to questions received from customer letters. Reduced customer wait time and improved customer usage of product at home
Other employees you can reach at mvalaw.com. View company contacts for 629 employees →
Sharon Marcus
Colleague at Moore & Van Allen PllcCharlotte Metro, United States
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Tracie Solarte
Colleague at Moore & Van Allen PllcCharlotte, North Carolina, United States
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Carlos Ruiz
Colleague at Moore & Van Allen PllcUnited States
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Jessica C.
Colleague at Moore & Van Allen PllcCharlotte Metro, United States
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Alexander Chaprak, Cpa, Cma, Cfe, Maff
Colleague at Moore & Van Allen PllcCharlotte, North Carolina, United States
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Bob King
Colleague at Moore & Van Allen PllcCharlotte, North Carolina, United States
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Jennifer Braccia
Colleague at Moore & Van Allen PllcCharlotte, North Carolina, United States
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Matt Van Hoy
Colleague at Moore & Van Allen PllcCharlotte, North Carolina, United States
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Chris Ogiba
Colleague at Moore & Van Allen PllcCharleston, South Carolina, United States
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AZ
Ashley Ziff
Colleague at Moore & Van Allen PllcNew York City Metropolitan Area, United States
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Quick answers generated from the profile data available on this page.
Kevin Benjamin works for Moore & Van Allen PLLC.
Kevin Benjamin is listed as Legal Administrative Support Manager at Moore & Van Allen, PLLC at Moore & Van Allen PLLC.
AeroLeads has found 1 work email signal at @mvalaw.com for Kevin Benjamin at Moore & Van Allen PLLC.
AeroLeads has found 4 phone signal(s) with area code 980, 704 for Kevin Benjamin at Moore & Van Allen PLLC.
Kevin Benjamin is based in Charlotte, North Carolina, United States while working with Moore & Van Allen PLLC.
Kevin Benjamin has worked for Moore & Van Allen Pllc, Moore & Van Allen, Pllc, and Microsoft.
Kevin Benjamin's colleagues at Moore & Van Allen PLLC include Sharon Marcus, Tracie Solarte, Carlos Ruiz, Jessica C., and Alexander Chaprak, Cpa, Cma, Cfe, Maff.
You can use AeroLeads to view verified contact signals for Kevin Benjamin at Moore & Van Allen PLLC, including work email, phone, and LinkedIn data when available.
Kevin Benjamin holds Bachelor, Computer Information Systems from Devry University.
Kevin Benjamin is listed with skills including Itil, Microsoft Technologies, Software Documentation, Troubleshooting, Enterprise Software, Technical Support, Project Management, and Sharepoint.
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