Kevin Reyes Email & Phone Number

Houston, Texas, United States

• QA
• Open Incidents, Configuration Items (CIs) Builds, CI Decommissions, clean up the existing CI’s, ChangeRequests, help complete the monthly surveillance report
• Tasks include supporting the Remedy to ServiceNow preparation activities and cleaning up theConfiguration Items (CIs) in the existing Remedy system, which facilitated a smooth migration to theServiceNow system.
• Prioritizes customer requests and responds in an urgent matter if needed.
• Handle support of the… Show more QA
• Handle support of the Apps and Data Center teams with baseline checklist, creation and management of configuration items, as well as preparation activities for migration to the new ITSM system.

Houston, Texas Area

• Contacting candidates, following-up with candidates, and managing candidate pipeline.
• Scheduling interviews, briefing and debriefing candidates before and after interviews.
• Maintaining timely documentation of all conversations with candidates within our internal database.
• Assisting in generating leads from conversations with candidates.
• Presenting candidates to our management team applying high quality standards.
• Posting job descriptions on job boards, and tracking… Show more