Kevin Dowd Email & Phone Number

Williston Park, Ny, Us

New York City Metropolitan Area

New York, New York

Greater New York City Area

Greater New York City Area

GlassIG is a software for Information Governance and Data Privacy regulationsSenior-level professional managing North American revenues and field operations . including- Managing Customer Success program - contract renewal and license expansion- Working with engineering and marketing to build out product marketing materials- Respond to RFx, Project planning and budgeting- Managed customer relationships to build trust and ensure ongoing solution success- Worked… Show more GlassIG is a software for Information Governance and Data Privacy regulationsSenior-level professional managing North American revenues and field operations . including- Managing Customer Success program - contract renewal and license expansion- Working with engineering and marketing to build out product marketing materials- Respond to RFx, Project planning and budgeting- Managed customer relationships to build trust and ensure ongoing solution success- Worked with business partners to build out solution offerings Show less

Greater New York City Area

• Worked directly with customers to support implementations and handle all product concerns • Managed RSD Glass license renewals and partner opportunities for expansion• Created program to drive QBR with customers; designed to evaluate solution’s success -delivering back best practices suggestions and training • Led the requirements definition effort to migrate RSD GLASS to a SaaS platform• Created pricing proposals and services proposals to address customer… Show more • Worked directly with customers to support implementations and handle all product concerns • Managed RSD Glass license renewals and partner opportunities for expansion• Created program to drive QBR with customers; designed to evaluate solution’s success -delivering back best practices suggestions and training • Led the requirements definition effort to migrate RSD GLASS to a SaaS platform• Created pricing proposals and services proposals to address customer demand• Assumed Customer Success responsibility for supporting RECALL sales team for the OEM launch of CommandIG (rebranded version of GLASS).• Managed account activities for US customer opportunities; designing solution-based demos and presentations Show less

Greater New York City Area

Interacted with "C" level management, system administrators, business sponsors, and others to build trust and long-term business relationships. Contributed to the Actuate bottom-line in a significant way by meeting or exceeding sales quota yearly.Worked closely with Global Sales Team to establish business strategies for solution based selling. Focused on Analytical BI Solutions in Finance, Education and Manufacturing.Worked as part of Customer Success Program managing customer… Show more Interacted with "C" level management, system administrators, business sponsors, and others to build trust and long-term business relationships. Contributed to the Actuate bottom-line in a significant way by meeting or exceeding sales quota yearly.Worked closely with Global Sales Team to establish business strategies for solution based selling. Focused on Analytical BI Solutions in Finance, Education and Manufacturing.Worked as part of Customer Success Program managing customer retention, contract renewals and license expansion Show less

Rye, New York, United States

Maximizes the revenues of a software company through the direction of sales systems engineers. Is responsible for directing the work effort of systems engineers in support of sales. Develops plans and strategies to promote the success of the field sales and systems engineers. Maintains effective communications with executives and managers across the company to ensure proper sensitivity to the needs and support of field systems engineers and field sales personnel. Responsible for resource… Show more Maximizes the revenues of a software company through the direction of sales systems engineers. Is responsible for directing the work effort of systems engineers in support of sales. Develops plans and strategies to promote the success of the field sales and systems engineers. Maintains effective communications with executives and managers across the company to ensure proper sensitivity to the needs and support of field systems engineers and field sales personnel. Responsible for resource allocation for a geographic area. Oversees a geographical area providing product support services to maximize sales revenues and meet corporate objectives. Show less

Maximizes the revenues of a software company through the direction of customer support. Is responsible for directing the work effort of customer support representatives in support of sales. Develops plans and strategies to promote the success of the customer support representatives. Maintains effective communications with executives and managers across the company to ensure proper sensitivity to the needs and support of Mobius customers/prospects. Responsible for resource allocation, including… Show more Maximizes the revenues of a software company through the direction of customer support. Is responsible for directing the work effort of customer support representatives in support of sales. Develops plans and strategies to promote the success of the customer support representatives. Maintains effective communications with executives and managers across the company to ensure proper sensitivity to the needs and support of Mobius customers/prospects. Responsible for resource allocation, including budget and personnel for complete Mobius Customer Support organization. Show less

Melville, New York

My responsibilities included capacity planning and storage analysis. I managed the implementation of over a dozen software solutions as they pertained to the storage environment.

Bs, Computer Science

Aas, Computer Architecture