Kevin Hart Email & Phone Number

Phoenix, Arizona, United States

Phoenix, Arizona, United States

Phoenix, Arizona, United States

Strategy, planning and project management for IT and software development.

Phoenix, Arizona Area

Directed product support, technical professional services, and two independent product teams developing and supporting line of business applications for food manufacturers, broad line distributors and operators. Directly managed client projects including planning and executing, time tracking and invoicing, and change management. Met services revenue targets and contractual Service Level Agreements for support.• Folded operations into support, reorganized the department, and reduced salary expense by nearly 20% within the first six months.• Successfully implemented new clients, upgraded existing clients, and delivered eight other services projects on time and on budget.

Phoenix, Arizona Area

Directed application development teams utilizing .NET, C# and SQL Server to build and enhance Software as a Service (SaaS) applications. Managed resource planning, staffing, development, quality control, and change and release management. Managed distributed development teams across the US, Ukraine and India while also utilizing shared, corporate resources. • Implemented agile methodology and utilized MS Team Foundation Server for code control, capacity planning and task management.• Developed new products for product data synchronization with a global network and for company and product mapping of transactional sales data.

Tampa/St. Petersburg, Florida Area

Directed IT department including application development, technical product support and operations. Collaborated with senior leaders to define goals and developed an IT strategy to support those goals. Planned and managed annual operating and capital budgets for hardware, software and services. Selected vendors, negotiated contracts, and managed relationships. Developed, documented and implemented policies and procedures.• Developed and implemented internal controls, and led company through two annual SAS70 / SSAE16 audits.• Established offshore development partnership with firm in Ukraine.

Phoenix, Arizona Area

Acted as General Manager. Directed sales and services, account management, product development and support, and all day-to-day operations. Sold and managed professional services, directed account managers, and planned and managed software roadmap and release cycle. Directly managed capital and operating budgets, P&L, and personnel.• Sold and delivered over $200K of professional services. • Maintained net income targets and achieved zero revenue/customer churn.

Phoenix, Arizona Area

Directed professional services, account management, product development and support, and IT operations. Managed product release cycle including planning, specifying, developing, testing and deployment. • Developed and implemented client management processes and metrics.• Sold and delivered $600K of professional services in 2006 and $160K in Q1 of 2007.• Executed cost reductions and restructuring to reach profitability and facilitate sale of company.

Phoenix, Arizona Area

Directed professional services organization including consulting, development, implementation and training. Managed IT operations including local system and network administration, and customer systems hosted at a third-party colocation facility. Recruited and developed project managers and consultants.• Successfully implemented customized, line of business solutions at Starbucks, Campbell Soup Company and P&G. • Developed an implementation template including project plan, supporting documentation and training services.

Phoenix, Arizona Area

Created and delivered custom, technical presentations, product demonstrations, and Proofs of Concept (POC). Wrote detailed responses to RFI and RFP documents. Collaborated with Professional Services to scope service deliverables for sales proposals. Provided technical account management including installation, configuration, prototyping, and interfacing with the support and engineering departments.

Phoenix, Arizona Area

Designed and developed application integration, extract, transform and load (ETL), and business intelligence solutions. Administered development and production servers including installation, configuration, access, upgrades, operations and migrations. Implemented standards for development and change management.

Phoenix, Arizona Area

Created and delivered custom, technical presentations and demonstrations. Wrote responses to RFI and RFP documents. Recommended hardware, software and services for sales proposals. Provided technical account management including installation, configuration, prototyping, and interfacing with the support and engineering departments.

Phoenix, Arizona Area

Prepared and delivered technical presentations and demonstrations. Provided input to RFI and RFP documents. Provided technical account management including installation, configuration, prototyping, and interfacing with the support and engineering departments.

Phoenix, Arizona Area

Consulted, designed and developed applications and enhancements utilizing Informix RDBMS, NewEra and PowerBuilder. Performed business process and object modeling. Supervised development and testing teams. Created and delivered end-user training.

Phoenix, Arizona Area

Developed an application to automate case initiation and payment distribution utilizing FourGen CASE, Informix RDBMS and 4GL on UNIX.

Phoenix, Arizona Area

Developed forms and reports for FourGen Accounting application utilizing FourGen CASE, Informix RDBMS and 4GL on UNIX.

Mba

Bsba, Management Information Systems, Accounting

Activities and Societies: Sigma Chi Fraternity