Kevin Mattson Email & Phone Number

Managing desktop architecture, endpoint security and messagingDesktop Architecture • Implemented MDT for OS deployment to replace Ghost, saving licensing costs and providing greater flexibility of applications installs• Employed Tivoli Endpoint Manager/BigFix to improve software deployment and provide inventory collection• Develop deployment and analysis content in BigFix/TEM using the TEM relevance and action languages• Implemented Airwatch mobile device management system to support iPad deployment used for Veeva CRM solutionEndpoint Security• Migrated from WSUS to BigFix/TEM for software patching allowing the organization to patch security vulnerabilities in non-Microsoft applications including Adobe Reader, Adobe Flash, Oracle Java, Quicktime etc. as well as Microsoft applications• Redesigned Symantec virus scanning to reduce impact to workstation usability and give users greater control over when the scans run resulting in improved productivity and user satisfactionMessaging• Redesigned mail roaming configuration to move away from a troublesome non supported configuration. New configuration is fully supported, quicker client startup times, allows all users to roam to different computers and is easier for the help desk to troubleshoot and repair• Identified need for greater availability of mail. Obtained approval to build redundant mail architecture with automatic fail over for mail server outages and maintenance• Implemented Sametime messaging with integration to Avaya voice system for telephony presence resulting in better communication among geographically dispersed teamsOperations• Implemented Axios Assyst asset management system to gain better accuracy, increase automation and provide integration with service ticketing system

Managed entire desktop computing environment including images, applications and group policiesDesktop Architecture• Reduce downtime by maintaining the integrity of the desktop and laptop images• Perform lab testing and design of active directory desktop environment• Write visual basic and batch scripts to automate deployment tasks performed by deployment technicians• Package applications for enterprise deployments• Supervise contract technicians during large migration rolloutsApplications• Implement enterprise endpoint firewall solution, including requirements definition, selection and testing• Evaluate corporate application software requests for business needs, perform compatibility testing and documentation• Communicate with all levels of organization from policy makers to deployment technicians and internal customers• Serve as a First Responder and United Way Committee member• Comply with GMP and change control procedures in a heavily regulated environment