Kevin Mcquade
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Kevin Mcquade Email & Phone Number

Lead Lobby Concierge at Hotel Bennett
Location: Charleston, South Carolina Metropolitan Area, United States 4 work roles 2 schools
1 work email found @hotelbennett.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email k****@hotelbennett.com
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Current company
Hotel Bennett
Role
Lead Lobby Concierge
Location
Charleston, South Carolina Metropolitan Area, United States
Company size
70 employees

Who is Kevin Mcquade? Overview

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Quick answer

Kevin Mcquade is listed as Lead Lobby Concierge at Hotel Bennett, a company with 70 employees, based in Charleston, South Carolina Metropolitan Area, United States. AeroLeads shows a work email signal at hotelbennett.com and a matched LinkedIn profile for Kevin Mcquade.

Kevin Mcquade previously worked as Concierge at The Sanctuary At Kiawah Island Golf Resort and Chief Concierge at Courtyard By Marriott Charleston Historic District. Kevin Mcquade holds Travel And Tourism from Travel Careers International, New York City.

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Email format at Hotel Bennett

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{first_initial}{last}@hotelbennett.com
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Profile bio

About Kevin Mcquade

Why do you go to a concierge? It's because you're hoping to find out about things you wouldn't find on your own. Our profession needs to come to grips with the fact that the traveler of today is much savvier than the traveler of 20 years ago. They already know about the obvious things to do. They are coming to us to get get the inside scoop and to find out about the NOT so obvious things. That means to stay relevant, we need to step up our game. So I make it a rule: at least 50% of my suggestions could not be found in a guidebook. Do that, stay away from the obvious, and even in the digital age, you can still remain relevant to today's traveler. In addition, I don't just focus on where people I help should go. Many times, concierges tend to be reactive rather than proactive, passively giving out information only in response to your direct questions. Not me. Instead I am proactive and I'm not afraid to look at your itinerary and let you know what is missing in your game plan of what to do while you are here. THAT is the difference between a good concierge and a great concierge.

Current workplace

Kevin Mcquade's current company

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Hotel Bennett
Hotel Bennett
Lead Lobby Concierge
charleston, south carolina, united states
Website
hotelbennett.com
Employees
70
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4 roles

Kevin Mcquade work experience

A career timeline built from the work history available for this profile.

Lead Lobby Concierge

Current
Hotel Bennett

Charleston, South Carolina, United States

Responsible for assisting guests with dining and tour reservations. Also responsible for maintaining guest collateral, inserts, and handouts, serving as a mentor and role model to concierge team. Responsible for updating and maintaining all Charleston related handouts as well as assist with keeping all service professionals up to date with events.

Mar 2022 - Present

Concierge

The Sanctuary At Kiawah Island Golf Resort

Kiawah Island, SC

Responsible for assisting guest with tee times, dining reservations and eco-tours on Kiawah Island in the only AAA Five Diamond and Forbes Five Star accommodations in South Carolina.

Aug 2019 - Mar 2022

Chief Concierge

Courtyard By Marriott Charleston Historic District

Charleston, South Carolina Area

  • In charge of creating the best customer experience by anticipating the guest’s needs before they know what they need. Highlights:
  • Overseeing concierge team. Trainees are put through a rigorous “bootcamp” lasting two month to ensure superior knowledge of the area’s offerings, anticipating guests’ needs while upholding the finest customer service.
  • Improving the customer experience by only recommending attractions/ restaurants/tours, etc. that have been regularly evaluated as exceptional.
  • Designed custom maps and guides; most notably the best photo-ops in Charleston.
  • Increased Tripadvisor rating, within three years of opening, from #45 to being in the Top Ten list of hotels for Charleston.AWARD:2013 Eye On Service Award for the Crossroads Division of Interstate HotelsSimilar to.
Mar 2011 - Mar 2017

Chief Concierge

Holiday Inn Historic District

Charleston, South Carolina Area

  • Redefined the concierge desk/team by introducing new techniques and raising the bar in customer attentiveness. Highlights:
  • Increased TripAdvisor rating from #30 to #1 for three years in a row for Charleston and #4 in the United States for a year.
  • Received TripAdvisor’s Best Hidden Gem in the World accolade in 2005.
  • Researched and created custom maps/guides for high traffic areas like Fort Sumter and Magnolia Plantation as well as a cheatsheet of How to Do Kiawah Island in one day.
  • Developed an intensive “bootcamp” for all new concierges.
Jun 1999 - Mar 2011
Team & coworkers

Colleagues at Hotel Bennett

Other employees you can reach at hotelbennett.com. View company contacts for 70 employees →

SH Sarah Haslinger Sarah Haslinger Colleague at Hotel BennettCharleston County, South Carolina, United States, United States View → JG Jenna Gay Jenna Gay Colleague at Hotel BennettUnited States, United States View → FL Fred Legare Fred Legare Colleague at Hotel BennettJohns Island, South Carolina, United States, United States View → BR Brendan Ross Brendan Ross Colleague at Hotel BennettCharleston County, South Carolina, United States, United States View → NM Nora Morris Nora Morris Colleague at Hotel BennettGoose Creek, South Carolina, United States, United States View → ZD Zachary Dorer Zachary Dorer Colleague at Hotel BennettMount Pleasant, South Carolina, United States, United States View → CM Charlotte Moncho Charlotte Moncho Colleague at Hotel BennettCharleston County, South Carolina, United States, United States View → JR Jacob Rutland Jacob Rutland Colleague at Hotel BennettSummerville, South Carolina, United States, United States View → SB Shelbey Barron Shelbey Barron Colleague at Hotel BennettCharleston, South Carolina Metropolitan Area, United States View → RN Robert Nicholson Robert Nicholson Colleague at Hotel BennettUnited States, United States View →
2 education records

Kevin Mcquade education

Travel And Tourism

Travel Careers International, New York City
FAQ

Frequently asked questions about Kevin Mcquade

Quick answers generated from the profile data available on this page.

What company does Kevin Mcquade work for?

Kevin Mcquade works for Hotel Bennett.

What is Kevin Mcquade's role at Hotel Bennett?

Kevin Mcquade is listed as Lead Lobby Concierge at Hotel Bennett.

What is Kevin Mcquade's email address?

AeroLeads has found 1 work email signal at @hotelbennett.com for Kevin Mcquade at Hotel Bennett.

Where is Kevin Mcquade based?

Kevin Mcquade is based in Charleston, South Carolina Metropolitan Area, United States while working with Hotel Bennett.

What companies has Kevin Mcquade worked for?

Kevin Mcquade has worked for Hotel Bennett, The Sanctuary At Kiawah Island Golf Resort, Courtyard By Marriott Charleston Historic District, and Holiday Inn Historic District.

Who are Kevin Mcquade's colleagues at Hotel Bennett?

Kevin Mcquade's colleagues at Hotel Bennett include Sarah Haslinger, Jenna Gay, Fred Legare, Brendan Ross, and Nora Morris.

How can I contact Kevin Mcquade?

You can use AeroLeads to view verified contact signals for Kevin Mcquade at Hotel Bennett, including work email, phone, and LinkedIn data when available.

What schools did Kevin Mcquade attend?

Kevin Mcquade holds Travel And Tourism from Travel Careers International, New York City.

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