• Work closely with Regional Sales Director to exceed goals, resulting in more than $100M annual bookings• Delivered Major League Baseball solution, implementation and stakeholder management (in all 30 Stadiums)• Led relationship of largest customer (NYDOE), doubling incremental revenue to a record over $40M• Recipient of Sundown Rule Award for Customer Fanatical experience for exceeding expectations in customer service • Build and lead a high performing team: mentoring, coaching, training in adoption of SAAS/cloud solutions• Ensure the team is well trained and empowered to deliver sales & solution support (RFP responses, architecture, relationship management) for more than 50 customers and partners

• Invited as Key note speaker for product updates for Mitel user group conference 2016• Led, organized and delivered Mitel roadshow (2017) sales engineer speakers, solutions & demonstrations• Created on-boarding process for new Sales Engineers resulting in most successful region (East)• Business Partner Conference: Develop pre-release demonstrations of cutting-edge technology, new applications and systems for executives from all branches and VARs at annual event, strengthening relationships / building loyalty.• Sales & solution support example closed deals: • Designed solution, RFP response and customer influence for first CX Engage Serenova Contact Center Deal (Auto-Europe) an $2.3M opportunity • Designed cloud-based solution for TriMark $1.5M• Cloud solution RFP response for Springfield College $1.2M• Winstream cloud solution for UMass Medical $1.2M • Large National Mortgage Company: Designed LAN / WAN redundant system for infrastructure, including pricing and configurations, leading to account penetration and recurring revenue through total solutions.• New Enterprise Solutions: Design / demonstrate systems for large clients, focusing on feature functionality, value-added solutions and competitive difference to meet quote for first year.• Consistently called on to provide input and feedback for outside-in customer perspective to product development and engineering teams based

Provide pre-sales / sales support for 53 direct branches and 350 value-added resellers (VARs) nationwide, working closely with sales teams to close more sales / increase revenue growth. • Accelerate the sales cycle, serving as local expert on applications, systems and services offered, building relationships and using a variety of presentation methods to promote products / product value: ~ answer technical questions / facilitate customers’ needs through presence management. ~ schedule web-based or on-site demonstrations at the request of dealers. ~ participate in road shows, offering live demonstrations for dealers and branches. ~ coordinate technical demonstrations at industry trade shows to build name recognition. ~ present demonstrations of new releases / application changes for training purposes. • Teach Inter-Tel Foundations of Selling and Competitive Analysis to branches and VARs, combining lecture with role playing to maximize sales effectiveness / results.• Create PowerPoint presentations on new releases / new systems to deliver technical information clearly and concisely in layman’s terms.• Nominated for Chairman’s Award 2 consecutive years for valuable contributions to company’s continued success and profitability. Highlights:• Business Partner Conference: Develop pre-release demonstrations of cutting-edge technology, new applications and systems for executives from all branches and VARs at annual event, strengthening relationships / building loyalty.• Large National Mortgage Company: Designed LAN / WAN redundant system for infrastructure, including pricing and configurations, leading to account penetration and recurring revenue through total solutions.• New Enterprise Solutions: Design / demonstrate systems for large clients, focusing on feature functionality, value-added solutions and competitive difference to meet quote for first year.

Played key role in new branch start-up and growth, providing pre-sales, design and application support and demonstrations, working collaboratively with core group of sales associates.