Michael Feil Email & Phone Number

Ottawa, ON, CA

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

• Consulted with clients to develop regulatory compliance programs with a focus on complex and non-standard client accounts.
• Worked as lead project manager for 40+ accounts across different industries (e.g., electronics, medical, and aerospace & defence).
• Managed a book of business totalling $3M+ ARR.
• Identified opportunities to upsell and expand business.
• Led regular program results meetings and executive business reviews with clients and executive stakeholders to define project outcomes, develop strategy, and share best practices.
• Leveraged CRM software including Salesforce and Zendesk to track accounts and to delegate tasks to the appropriate support teams.

Ottawa, Ontario, Canada

• Defined compliance programs from start to finish.
• Planned and executed supply chain communication and compliance data collection.
• Created weekly Excel dashboards and program results presentations for clients and internal stakeholders.
• Coordinated account activities with internal support teams to ensure all client tasks are proactively supported.
• Provided intermediate regulatory compliance information to clients.
• Organized and led conference calls and program status updates.

• Completed buying, selling, and rental transactions.
• Performed market analysis for clients and colleagues.
• Leveraged CMS platform WordPress to design Canada-wide condominium website.
• Acted as a content writer for marketing and website efforts.
• Organized and conducted efforts for inside sales, inbound marketing, and lead generation.
• Experience writing, reading, and making amendments to legally binding contracts.