Kevin Qi

Kevin Qi Email and Phone Number

Senior Product Manager, Service Cloud AI Agents @ Salesforce
San Francisco, CA, US
Kevin Qi's Location
San Francisco, California, United States, United States
Kevin Qi's Contact Details

Kevin Qi work email

Kevin Qi personal email

n/a
About Kevin Qi

A graduate of the University of Texas at Austin with a dual degree in computer science and business honors. Currently building generative AI solutions @ Salesforce.

Kevin Qi's Current Company Details
Salesforce

Salesforce

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Senior Product Manager, Service Cloud AI Agents
San Francisco, CA, US
Website:
salesforce.com
Employees:
83776
Kevin Qi Work Experience Details
  • Salesforce
    Senior Product Manager, Service Cloud Ai Agents
    Salesforce
    San Francisco, Ca, Us
  • Salesforce
    Associate Product Manager - Agentforce: Service Planner
    Salesforce Dec 2024 - Present
    San Francisco, California, Us
    Contributing to the development of Salesforce’s leading agentic AI solutions, Agentforce Service Agent and Service Planner. These tools leverage autonomous agents for handling customer interactions and provide dynamic assistive planning tools to enhance customer service representatives’ productivity and effectiveness.
  • Salesforce
    Associate Product Manager - Mobile Platform: On-Device Ai
    Salesforce Apr 2024 - Dec 2024
    San Francisco, California, Us
    Led the development of the Salesforce Mobile SDK, equipping developers with tools to build next-gen apps and delivering cutting-edge on-device AI capabilities to enhance experiences for end users. Partnered with Apple to launch Salesforce's first visionOS support.Key Focus Areas:- On-Device AI / Offline AI- Mobile Authentication- Salesforce visionOS Integration
  • Salesforce
    Associate Product Manager - Agentforce: Prompt Builder
    Salesforce Jul 2023 - Mar 2024
    San Francisco, California, Us
    I led product development as the product owner for four scrum teams at various lifecycle stages.- Transitioned Prompt Builder from Pilot to General Availability (GA)- Led the E2E development of Einstein Studio Model Playground, launching it from concept to GA- Launched Einstein Playground to 80K+ Salesforce employees - Built the Gen AI Feedback Component, now used by 15+ internal cross-cloud app teams- Drove the Out-of-the-Box Summarization Service from inception to achieving Product-Market Fit
  • Tesla
    Product Manager Intern
    Tesla Sep 2022 - Dec 2022
    Austin, Texas, Us
    Accelerated the world's transition to sustainable energy on the Energy Products team
  • Salesforce
    Associate Product Manager Intern
    Salesforce May 2022 - Sep 2022
    San Francisco, California, Us
    1 of 12 selected to be in Salesforce’s annual APM cohort for summer 2022.Worked on the Platform Services Custom Schema team to expand customization capabilities for admins, developers, and ISVs on the Salesforce Platform.
  • Tesla
    Software Engineer Intern
    Tesla Jan 2022 - Apr 2022
    Austin, Texas, Us
    Mobile developer on the Energy Products team
  • Salesforce
    Software Engineer Intern
    Salesforce May 2021 - Aug 2021
    San Francisco, California, Us
    Full-stack developer on the Experience Cloud Content Management Systems (CMS) team• Architected a working POC using JavaScript, HTML/CSS, and Lightning Web Components to create content with any 3rd-party editor inside Salesforce CMS, serving 3,000+ companies• Expanded content creation capabilities, expected to generate an additional ~$1 million in new customer revenue• Authored PRD exploring Salesforce’s expansion into the headless market by defining pricing structure, use cases, and KPIs for Senior Product Manager• Placed top 5 out of 22 teams (110+ interns) in Futureforce’s Global Pitch Competition using nonprofit customer solution
  • Texas Product Engineering Organization
    Product Manager
    Texas Product Engineering Organization Jan 2020 - Feb 2021
    Austin, Texas, Us
    Led a team of 5 software engineers and 1 UI/UX designer using Agile methodologies on the Notion platform to build a web forum (utsgconnect.com) enabling 40,000+ students to gain visibility on relevant university issues• Generated product roadmap, user personas, and product requirements document through conducting 10+ user interviews• Coded initial app using React, Material-UI, Python, and MySQL and deployed via AWS S3, EC2, Amazon Aurora
  • H-E-B
    Software Engineer Intern
    H-E-B Jun 2020 - Aug 2020
    San Antonio, Tx, Us
    Android developer for H-E-B, an American privately held supermarket chain with more than 340 stores throughout Texas and Mexico• Created the app review prompt for the My H-E-B Android app using Java and Kotlin, improving Google Play Store rating from 3.8 to 4.8. • Drove A/B testing for feature with 60,000+ customers to enhance user engagement
  • Locoeats
    Co-Founder & Full-Stack Developer
    Locoeats May 2020 - Aug 2020
    Founded locoeats.org, a search application to help users find and support locally-owned restaurants during COVID-19, acquiring over 2.5K unique users and 10K page visits during the first month of launch• Introduced crowdsourcing to filter out large franchises, improving search accuracy by 20%• Designed mobile web page, which generated 90% of total traffic, using CSS Media Queries • Utilized React, integrated Yelp and Google Maps + Places APIs, and managed deployment/scale via GCP and Firebase
  • Texas Csba
    Founding President
    Texas Csba Sep 2019 - Aug 2020
    Texas CSBA is the student organization for Texas CSB is a new integrated honors degree program between the Canfield Business Honors Program and the Department of Computer Science. • Led Texas CSBA, currently consisting of 100+ dual-degree CS honors + business honors students• Acquired $5,500 in corporate sponsorships including Capital One and McKesson and hosted 8+ career-building events• Assisted in CSB recruiting events, presenting at informational webinars for 80+ high schoolers• Instrumented the CSBA Big-Little program, providing peer mentorship to 48 CSB underclassmen

Kevin Qi Skills

Leadership Collaborative Problem Solving Git Public Speaking Agile Node.js Object Oriented Programming Web Design Figma Data Analysis Web Development Rest Apis React.js Html Data Structures Programming Java Android Product Management Full Stack Development Javascript A/b Testing Python Problem Solving Software Development User Experience Design

Kevin Qi Education Details

  • The University Of Texas At Austin
    The University Of Texas At Austin
    Computer Science Honors
  • Texas Mccombs School Of Business
    Texas Mccombs School Of Business
    Business Honors

Frequently Asked Questions about Kevin Qi

What company does Kevin Qi work for?

Kevin Qi works for Salesforce

What is Kevin Qi's role at the current company?

Kevin Qi's current role is Senior Product Manager, Service Cloud AI Agents.

What is Kevin Qi's email address?

Kevin Qi's email address is qi****@****heb.com

What schools did Kevin Qi attend?

Kevin Qi attended The University Of Texas At Austin, Texas Mccombs School Of Business.

What skills is Kevin Qi known for?

Kevin Qi has skills like Leadership, Collaborative Problem Solving, Git, Public Speaking, Agile, Node.js, Object Oriented Programming, Web Design, Figma, Data Analysis, Web Development, Rest Apis.

Who are Kevin Qi's colleagues?

Kevin Qi's colleagues are Will H., Payton (Cron) Mcgranahan, Takayoshi W., Matthew Kiley, Analise Neumore, Mobolaji Ojolowo, Mba, Damon Hiner.

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