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Kevin Smith Email & Phone Number

Lead UX Researcher at ADT

Location: Greater Seattle Area, United States, United States 4 work roles 1 school

1 work email found @safeco.com 1 phone found area 714 LinkedIn matched

✓ Verified May 2026 4 data sources Profile completeness 100%

Current company

ADT

Role

Lead UX Researcher

Location

Greater Seattle Area, United States, United States

Company size

25447 employees

Who is Kevin Smith? Overview

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Quick answer

Kevin Smith is listed as Lead UX Researcher at ADT, a company with 25447 employees, based in Greater Seattle Area, United States, United States. AeroLeads shows a work email signal at safeco.com, phone signal with area code 714, and a matched LinkedIn profile for Kevin Smith.

Kevin Smith previously worked as Senior UX Researcher at Adt and Principal User Researcher at Liberty Mutual Insurance. Kevin Smith holds B.S., Human-Centered Design & Engineering from University Of Washington.

Company email context

Email format at ADT

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{first}.{last}@safeco.com

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AeroLeads found 1 current-domain work email signal for Kevin Smith. Compare company email patterns before reaching out.

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Profile bio

About Kevin Smith

I am a Senior User Experience Researcher with extensive experience that champions customers across the organization. Experience includes leadership and execution of all user research for a Fortune 500 company, employing generative and evaluative methods and collaborating heavily with agile squads – ensuring that solutions are centered on user needs, expectations, and behaviors while also meeting stakeholder and business goals. I'm passionate about scaling out research practice through continually mentoring staff, leading Design Thinking workshops, and teaching research courses.

Listed skills include Usability Testing, User Experience, Usability, User Centered Design, and 27 others.

Current workplace

Kevin Smith's current company

Company context helps verify the profile and gives searchers a useful next step.

Adt

Lead UX Researcher

Kirkland, WA, US

Website

adt.com

Employees

25447

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Company profile

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4 roles

Kevin Smith work experience

A career timeline built from the work history available for this profile.

Lead Ux Researcher

Adt

Kirkland, WA, US

Senior Ux Researcher

Current

Adt

Greater Seattle Area

Mar 2021 - Present

Principal User Researcher

Liberty Mutual Insurance

Seattle, Washington, United States

Oversee and lead all qualitative research for Safeco Insurance agile squads, supporting customers, reps, and 60k independent insurance agents.
Delivered customer empathy data and recommendations supporting our B2C portal paperless initiative, resulting in 4.1 million in paper savings and 434k paperless conversions in 6 months (+34%).
Uncovered agent needs for our B2B agent portal, contributing to an 84% Agent SAT (+7% annual) and a 90% Agent Ease of Business (+3% annual).
Collaborate with Product Owners and Designers to target research opportunities mapping to KPIs.
Plan, collect, analyze, and share qualitative and quantitative data through generative and evaluative methods, ensuring that agile teams can choose customer-centric solutions.
Facilitate Design Thinking methods and workshops that gather empathy data, build personas, journey map an experience, and yield MVP ideas – one of which saved 13,000 calls and $487,000.

Feb 2005 - Jan 2021

Principal Web User Experience Consultant

Safeco Insurance

Seattle, Washington, United States

Designed, developed, and usability tested many sites supporting Service Center, HR, and Marketing sites.
Team lead for 3000-page Service Center site redesign, containing job resources for internal reps.
Converted workflow mapping output to process documentation and job aids – a unified ServiceCenter view for how to do the job.
Developed and delivered training on marketing applications and usability research methods.
Developed and taught paper-prototyping course to 250 employees to scale out user-centered methods.

Jan 1997 - Jan 2005

Team & coworkers

Colleagues at ADT

Other employees you can reach at adt.com. View company contacts for 25447 employees →

JC

Jim Call Colleague at Adt Staunton, Virginia, United States, United States View → JO

Jami O'Steen Colleague at Adt Orange Park, Florida, United States, United States View → ES

Enochs, Scott E Colleague at Adt Kingsport, Tennessee, United States, United States View → LM

Larry Mcdonnell Colleague at Adt Seattle, Washington, United States, United States View → LM

Lindinkosi Mbatha Colleague at Adt South Africa, South Africa View → AH

Areli Heredia Colleague at Adt Albuquerque, New Mexico, United States, United States View → PD

Paul Donovan Colleague at Adt Thorofare, New Jersey, United States, United States View → NC

Noah Chacon Colleague at Adt Argentina, Argentina View → CJ

Chris Jaeger Colleague at Adt Los Angeles, California, United States, United States View → AR

Adam Rowe Colleague at Adt London, England, United Kingdom, United Kingdom View →

1 education record

Kevin Smith education

University Of Washington

Human-Centered Design & Engineering

FAQ

Frequently asked questions about Kevin Smith

Quick answers generated from the profile data available on this page.

What company does Kevin Smith work for?

Kevin Smith works for ADT.

What is Kevin Smith's role at ADT?

Kevin Smith is listed as Lead UX Researcher at ADT.

What is Kevin Smith's email address?

AeroLeads has found 1 work email signal at @safeco.com for Kevin Smith at ADT.

What is Kevin Smith's phone number?

AeroLeads has found 1 phone signal(s) with area code 714 for Kevin Smith at ADT.

Where is Kevin Smith based?

Kevin Smith is based in Greater Seattle Area, United States, United States while working with ADT.

What companies has Kevin Smith worked for?

Kevin Smith has worked for Adt, Liberty Mutual Insurance, and Safeco Insurance.

Who are Kevin Smith's colleagues at ADT?

Kevin Smith's colleagues at ADT include Jim Call, Jami O'Steen, Enochs, Scott E, Larry Mcdonnell, and Lindinkosi Mbatha.

How can I contact Kevin Smith?

You can use AeroLeads to view verified contact signals for Kevin Smith at ADT, including work email, phone, and LinkedIn data when available.

What schools did Kevin Smith attend?

Kevin Smith holds B.S., Human-Centered Design & Engineering from University Of Washington.

What skills is Kevin Smith known for?

Kevin Smith is listed with skills including Usability Testing, User Experience, Usability, User Centered Design, User Research, Information Architecture, Heuristic Evaluation, and Interaction Design.

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