Kevin Govender Email & Phone Number

Wellington, Wellington Region, New Zealand

Managing the Chorus Operate team. BAU ITSM, CI/CD releases. Automation and monitoring.Operational governance and improvement. I inherited a team and brought in numerous changes to develop a highly functional and efficiently operating team and model.

Auckland, New Zealand

Retail Solutions specialising in POS, Warehouse and Storefront systems.The leader in the Fashion apparel systems.

South Africa

Consulting and Management of projects. Strategic Sourcing for clients and projects. Vendor Management and contracts, Procurement, Imports & optimization of Supply Chain processes for customers. Site visits, Quality Analysis and Testing. Automation of processes, providing road-maps and strategy to use technology to streamline processes and reduce risk. Business analysis, Marketing strategies for online and eCommerce. Providing SaaS and cloud solutions for SME's.

Durban, Kwazulu-Natal, South Africa

Lecturer in Advanced Databases, Business Systems, Entrepreneurship, Management systems.

Johannesburg Area, South Africa

 Lead the MTN Next! Application delivery Team as part of MTN’s transformation across company's regional entities.  Oversight of Vendors, Design Authority, Project Strategic direction. Managed the SDLC of third parties, including ERP Oracle, Banking Integrations and Mobile Money platforms.  Committee member for Software and Vendor Selection, POS, Treasury, WHM systems.  Strategist providing cost saving, Cloud based SaaS and ROI for the Business on the Project and associated cost centres.  Establish SSH Shared Services Hub processes region based, Africa and Middle East countries across 22 operations.

Johannesburg Area, South Africa

Managed Consulting Operations with Strategic governance of ICT Infrastructure and Applications. Managed IFS ERP and PBT BI Partnership, in the Africa-Middle East region. Sales and Account Management, with focus on large multi-site projects. Recruiting and team development, planning and resourcing. Bid leader, sales & CRM.Programme Manager handling multiple ERP and BI Projects, Costing, Solution Delivery with many successful ERP implementations in Asia, Middle East and Africa.

Roodepoort

Project management of multi-region roll-out of realtime BI stream for all Operations in MTN Group. Extract Organize and manage data warehousing as well Design Reports & multi dimensional objects. Managing a team of Analysts, Developers and Data Architects. Improved degree of accuracy in reporting and dashboards, with strong statistical influence. Data extraction, profiling, Migration / Transformation and Defined benchmarks for systems quality and scoring, facilitator of change management. Engaged with key stakeholders and regional management.

Tehran Iran

Senior advisor to the BOD in relation to establishing and maintaining Key Accounts, whilst establishing a Consulting arm to provide local support to the ERP vendor clientele. Initially for regional arm of MTN Irancell, thereafter expanding into Dana Energy and some other sales initiatives.Involved in strategising and forecasting business from new and existing clients in the Middle East. Also leading two teams for localised support of MTN and other companies, in ERP and EDW domains. Recruited and mentored many staff to establish the talent pool.

Centurion Pretoria

Consulting Services for Telecoms & Utilities Programme management of PM's with Projects in Nigeria, Iran, SA, Caribbean and Namibia. Defining proposals for New Implementations, Upgrades and Customization projects for various customers. Meeting with Executives to present new features and discuss general Support, optimization and Financial matters. During March 06 to Present, served as Solution Manager for MTN IRAN upstart with IFS implementation in Financials, Distribution, Projects, Retail and interfaces with Billing, Prepaid, eRefill, Banking and EDW. This meant full ownership of the solution design and follow through on Setup requirements and Customizations aligned with the Customer Requirements, to ensure the best solution possible in Cost and Time for the customer. We also provided a dual language support with support in Persian ( data entry, GUI and Reporting ). This project went live in time and budget. Ongoing Support thereafter commenced.

Pretoria Area, South Africa

Managed resources,planning,costing,Design,customer facing - MTN mostly, MTC, Cable & Wireless, Starcommsusing tools for project planning, UML, eg Rational Rose, Visio, Normalized Object Application Development processesBusiness process mapping and modelling

Centurion Pretoria

Defined Unit Standards for development or Core modules. Involved in phase software testing and Report development of Application. Involved in SDLC and upgrade to new version on Oracle Database platform. Was Selected by IFS-SA(parent company) to work for MTN Nigeria and MTN SA in their IFS ERP implementations. I consulted to them both in Technical and Functional areas. Focussed mainly on Supply Chain, POS and Integration aspects of these Operations. Analysed and developed reports for the business and also involved in day to day Support & Training. Later on involved on Performance Tuning centred around the Application, Oracle and Interfaces. Archiving and Partitioning was also done, to optimize the Application. Responsible for sub-projects, involving interfaces with Billing & Prepaid Platform systems. Responsible for General BA activities and Change Management, including Documentation of these. Also involved in Capacity planning for future Growth in MTN, with respect to IFS Applications & Scalability. Engineered the Retail POS, with seamless integration to many systems - eg Prepaid vouchers , Card tracking systems, Inventory Billing Systems and other Solutions. Responsible for the R&D on IFS Retail during this time.Responsible for team of developers in IFS, Business Analysis and Designs for Customizations Projects. Project Manager at MTN Nigeria, MTN SA and for Internal Upgrade and Customization Projects. System auditing to identify and drive business case for upgrades, efficiency improvement and process improvement. Train the Trainer, mentor to champions and super users. Developing system competency and documentation, Prepared and presented formal end user training classes

Centurion Pretoria

Responsible for R&D of Retail module. Client Upgrades, mentoring of junior staff and account management of Telco's. Support Management of client installations and the maintenance thereof( support & Tuning for performance). Advising clients on proper maintenance and SDLC procedures. Training of Clients' support staff and handling support issues. Handling of Clients - New process URS(User Request Specification). Managed a team of Developers that work on Client or R&D Projects which included Scoping of Work, Specifications, Environments, Cost , Design , QA and Deliverable expectations. Also involved in Upgrade Projects for clients in Africa and abroad.

Assumed the responsibility of Retail and Telecoms related modules in IFS software. Involved in consulting with clients on various projects in South Africa, Namibia, Nigeria and Caribbean. Provided Technical and Functional Guidance in IFS for Client Needs. Also involved in Pre-sales, RFP (request for Proposals), and Upgrade planning, to keep up with client Business growth. Highly demanding clientele and being able to manage more than one set of tasks and still deliver on time. My Role in the company was more of team-leadership and client liaison as the company profile has grew. Also became responsible as Development Manager, to co-ordinate the various work packages, and Research and Development activity for the company both internally and outsourced work to Indian and Sri-Lankan arms of IFS. This also involved scoping of work and providing pricing and planning to the customer on deliverable expectations. Implemented in Trinidad for TSTT(Telco). Served as Solution Architect, with activities including Integration with New and Legacy systems, Code optimization to cater to Network latency, and Business Process re-mapping. Again worked with Eppix (CMG billing) and Peoplesoft in Integrations. Promoted to Management as Team Leader Consulting and Development: Responsible for the following : * Training of junior staff * Programme / Project Management * Scoping and Costing with Proposals for Customers * Develop Functional specifications * Develop quotations and project plans * Develop Technical Specifications * New Module Scoping * Business Process Mapping * Client Training * Pre-sales * Support & joint Account Management

Centurion Pretoria

Systems Analyst responsible for R&D of Core modules in IFS Applications.Web development QA, and developer of Unit standards for Developers.

Groenkloof Pretoria

Test Engineer in the Gaming DivisionResponsible for Casino Commissioning and AuditingTesting of new GamesJackpot and Progressive testingCertification of machines Certification of Base programs / games.Certification of artworkOn site testing at many casino's in SA, Montecasino, Grand West, Emperors Palace, Mykonos etc.

Durban Area, South Africa

Lectured in Higher Education and Training, focusing on Diploma and Degree courses.Assisted in developing the SAQA approved curriculum, lectured in courses aligned with IT curriculum.

Msc, Operations And Supply Chain

eCommerce Supply Chain Operations Management Business Analysis & Assessment Strategic Operations Management Logistics & international.

Bachelor Of Paedagogics In Science, Computer Science , Education

Activities and Societies: Computer Lab - Tutor, Education Tutor, Lab Technician Computer Science Statistics Education Teaching methods.

Bpaedsc, Computer Science