Khai Smith Email & Phone Number

London, GB

London, England, United Kingdom

London, United Kingdom

Tokyo, Japan

• Business Partnering: Leading multicultural team in one of BAT’s most strategically important markets – providing HR support on matters including: labour law, compensation and benefits, talent/performance management.
• Strategic Formulation/Alignment: Aligning/activating people strategy in line with business objectives and driving People Leadership Agenda as member of Marketing leadership team
• Org. Transformation: Leading/influencing change at strategic level, working with project and leadership teams as well as labour union for delivery of change programmes/Employee Relations initiatives
• Intrapreneurship: Proactively created development insights app to address time intensive and inconsistently applied stage of transformational leadership potential assessment. Coded prototype, pitched for resources and.

Tokyo, Japan

• Data-Driven Strategy Development: Built strategy for Talent Acquisition, Talent Management, D&I, L&D and Wellbeing on insights from employee data dashboards, pulse check surveys and focus groups
• Trusted Advisor to Leadership Team: Drove monthly discussions with Leadership Team to strengthen local talent pipeline and develop critical functional and leadership capabilities
• Recruitment Model Implementation: Implemented in-house model with strategic sourcing capabilities in this notoriously difficult and expensive to hire market, resulting in six-figure GBP cost saving in first year
• Thought Leadership: Developed and delivered two live sessions with org-wide influence on creativity/visual storytelling viewed by over 2,300 people and virtual collaboration best practices at start of pandemic, with.

London, United Kingdom

• L&D Portfolio Management: Global accountability for junior-middle management leadership development curriculum, inc. BAT’s Graduate Academy, a two-week residential programme, internally facilitated by senior managers
• Programme Design, Project/Event Management & Operations: Lead three-person team for bi-annual Graduate Academy, engaging senior stakeholders up to Board-level for contribution and participation, also managing.
• Systems/Process Analysis: Conducted pre-merger comparison of HR systems/processes for Reynolds American Inc before $49bn acquisition by BAT (Jul 2017), using findings to clarify ambiguities during integration workshops.
• Digital Learning Integration/Global Rollout: Integrated two learning providers with LMS and orchestrated global rollouts through campaign development and establishment of internal community of champions

London, United Kingdom

• Rotated across HR and Marketing in three departments: Talent Acquisition, Marketing Skills Development and Talent Development
• Articulated short-term strategy for careers social media channels (2016-17), including planning and budget management of LinkedIn sponsored post campaign
• Built business case for a Global Parental Leave policy and drafted documentation for Management Board socialisation
• Led in-house visual design for key annual departmental presentations to Board/Executive level, and authored General Manager Transition toolkit and Org. Design workshop materials following consultation with key internal.
• Managed and promoted seven-session, fully-subscribed, digital marketing speaker series, serving as catalyst for embedding of digital practices into historically traditional marketing function
• Collaborated cross-functionally with Internal Communications to build new internal brands for Global Trade Marketing engagement channels

London, United Kingdom

• Responsible for communicating BAT’s employer value proposition and talent brand pillars through careers social media channels (Facebook, LinkedIn, Twitter & Glassdoor)
• Helped establish global editorial team and internal network of content creators to drive authenticity of stories and focus budget on increasing post reach over content development
• Analysed content and competitor performance, reporting to immediate team and up to executive level
• Following successful creation of content pipeline, bootstrapped by repurposing free project management app ‘Trello’ to function as editorial calendar and content workflow system

Winston-Salem, USA

• Change Management: Developed change plan and materials, facilitated engagement sessions in Arizona and Texas to migrate acquired company’s Talent Management policies practices to rest of BAT

• Have worked with wide variety of clients, ranging from individual to multinational on corporate/product identity, packaging design, campaign collateral (print and digital) and photography (studio, product and wedding.

London, United Kingdom

• Provided several fee-earners with varied aspects of casework support in this fast-paced and varied area of the law, frequently interacting with issues of mental health, persecution and torture, with several cases in.
• Critically developed ability to digest large volumes of information, identify key evidentiary documents and ascertain salient facts and issues against time pressure
• Dissected opposing party’s arguments to assess their strengths and weaknesses, and constructed persuasive written submissions for clients in a coherent structure supported by evidence
• Developed thorough understanding of decisive factors influencing outcomes of a case, which proved essential in identifying potential concerns at an early stage to mitigate against challenge

Folkestone, UK

• Conducted initial client interviews in areas of debt, consumer, employment, benefits and housing, using an array of questioning techniques to identify root causes and inform next actions
• Built rapport and trust in a very short time, encouraging clients to speak candidly on often emotionally sensitive issues
• Developed clients’ understanding of their situations by taking complex legal concepts and translating them into succinct and straightforward terms

Bar Professional Training Course, Law, Outstanding

User Experience Design Bootcamp

Bachelor'S Degree, Law, Upper Second Class Honours

Activities and Societies: Hockey, University Welfare Committee

High School

Product Management Bootcamp