*Perform all check-in and check-out tasks*Manage online and phone reservations*Inform customers about payment methods and verify their credit card data*Register guests collecting necessary information (like contact details and exact dates of their stay)*Welcome guests upon their arrival and assign rooms*Provide information about our hotel, available rooms, rates and amenities*Respond to clients’ complaints in a timely and professional manner*Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs*Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests*Upsell additional facilities and services, when appropriate*Maintain updated records of bookings and payments

*Greet all guests and assist them with check-in and check-out*Maintain a positive attitude and friendly demeanor*Respond to all guest questions and requests*Answer and forward phone calls*Manage guest bookings and reservations*Keep a tidy and orderly workspace*Assist with administrative and clerical tasks as needed

Sales representitive at TEData