Khalid A. Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Job responsibilities: - Network complex design to support both new and existing network expansion.- Project roll out management which involves, device installation and implementation of the configuration.- LAN/WAN Network and infrastructure troubleshooting.- Key roll on new network solutions ATPs for Upcoming Solutions and Network Migrations.- Network migration for existing network as part of many network modernization projects.- Actively utilize all available tools… Show more Job responsibilities: - Network complex design to support both new and existing network expansion.- Project roll out management which involves, device installation and implementation of the configuration.- LAN/WAN Network and infrastructure troubleshooting.- Key roll on new network solutions ATPs for Upcoming Solutions and Network Migrations.- Network migration for existing network as part of many network modernization projects.- Actively utilize all available tools to troubleshooting complex issue to identifying the root cause of the problem for timely resolution.- Involve in complex Customer Incidents and ensuring high end user satisfaction levels through solution of their problems.- Providing clients, the best solutions, such as evaluation of the existing setup and definition of the project scope, project requirements for both HLD and LLD .- Change Request management , Reviews and plan roll out routine activities.- Work on various types of vendor devices Cisco ,Huawei, NOKA- Bit-Streaming ( Infrastructure sharing among ISPs )- Optimization (Devices Configuration Audit, Software upgrades and Preventive maintenance) for Network elements in order to identify unknown issues related to design, hardware performance, device/service redundancy and single point of failures.- Providing high-end technical support on networking systems, managing Network/Customer Incidents and ensuring high end user satisfaction levels through solution of their problems. Show less

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

o Maintenance and Troubleshooting network core routers and switches. o Responsible for complete Network Audit (Physical and Configurations) for IP/MPLS network based on Cisco and ALU Routers. o High Availability in data networks for mission critical communications o Plan Routine activates/optimization (Device configuration audit, software upgrades and preventive maintenance) for network elements in order to identify unknown issues related to design, hardware performance,… Show more o Maintenance and Troubleshooting network core routers and switches. o Responsible for complete Network Audit (Physical and Configurations) for IP/MPLS network based on Cisco and ALU Routers. o High Availability in data networks for mission critical communications o Plan Routine activates/optimization (Device configuration audit, software upgrades and preventive maintenance) for network elements in order to identify unknown issues related to design, hardware performance, device service redundancy and single point of failures. o Work on various types of vendor devices Cisco, Huawei, Packet Front 3COM, MSAN and Gpon. o Bit-Streaming ( Infrastructure sharing among ISPs ) o Configuring and troubleshooting of triple play service (Voice, IPTV & Internet) based on Cisco P2P, Huawei P2P, MSAN, Packet Front, 3Com, GPON & Alcatel. o Configuring and troubleshooting of L2/L3/VPN VPLS &Bulk IPTV. o Coordinating with vendors (Cisco, Huawei, Packet Front, Ericsson, ALU) to troubleshoot & optimize the Fixed IP Access network o Ensuring that customer complaints are dealt with high knowledge so that the customers are aware of the actual problem, how it was resolved and how it can be avoided in future. o Giving customers a unique experience of services during the trouble shooting of the customers complaints. Show less