Khalil Smith Email & Phone Number

Castroville, Tx, Us

Chula Vista, Ca, Us

Chula Vista/National City

•Assist Branch Manager in the management of the efforts of Branch employees in providing a high level of customer service, including management of the rental counter, customer flow, and telephone service, as well as training by example•Assists in managing overall operations by using initiative, independent judgment, discretion, and decision-making skills to perform a variety of duties and solve problems.•Manage overall branch operations in absence of and/or request of the Branch Manager•Assists in coaching, training, managing and developing employees•Provide continual feedback regarding employee performance; meet with personnel to monitor sales goals and overall performance•Assists Branch Manager in maintaining accurate record of employee performance and other human resource functions as directed•Assists in administering and/or recommend disciplinary action, promotions, transfers and/or other personnel actions•Assists in developing, planning and actively participate in branch sales and marketing efforts to increase and improve business•Assists in training, motivating and coaching employees to increase branch sales by understanding, communicating, and using the 4-step sales process to promote and sell optional protection products, vehicle features and benefits, fuel options and additional equipment•Assists in managing branch receivables, including negotiating payment plans, collecting difficult accounts receivables, preparing write-offs for uncollectible accounts, and recommending accounts for referral to collection•Assists in supervising and training other employees regarding branch receivables•Assist Branch Manager in Evaluation of fleet mix and utilization•Assist Branch Manager in management of fleet for rentals•Assist Branch Manager to ensure adherence to deletion policy•Assist in Management of vehicle maintenance and repairs, including preventative maintenance, manufacturers' recalls, breakdowns and accident damage

San Diego, California

• Manage approximately 20 corporate and retail accounts assigned to the branch.• Successfully handle 200+ in-bound calls weekly related to rental agreements customer satisfaction and customer accommodations • Analyzed and audited rental agreements based on terms and conditions.• Generate clientele through service calls along with face to face courtesy offerings with corporate business clients • Utilize spreadsheets to track sales figures, branch growth, and income for the branch.• Worked in high-volume branch with minimum 50-hour weeks

Greater San Diego Area

Currently playing for the San Diego Bulldogs in the DFI (Developmental Football International)Giving back to the communities in the San Diego Area, with fundraisers, community service, football camps for the youth etc.

Carlsbad Ca

• Creating and updating art boards• Performing color corrections• Uploading files to server and re-organizing files

San Antonio, Texas Area

• Secured premises and personnel by patrolling property; monitoring surveillance equipment, inspecting buildings, equipment and access points; permitting entry with 100% success rate• Developed reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.• Effectively communicated daily status updates to include issues/risks, to leadership on a routine basis.• Circulated among visitors and employees to preserve order and protect property.• Answered alarms and investigated disturbances

Ferrum, Va

Serving guests, setting tables, cleaning

Chantilly, Va

Assist shipping and receiving unloading trucks and checking in merchandisePrepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery areaSort and place materials or items on racks, shelves or in bins according to organizational standardsOpen bales, crates and other containersMaintains inventory controls by collecting stock location orders, printing request, recording amounts of materials or items received or distributed through a computer. May also assist in counting of physical inventoryPrepare parcels for mailingMaintains safe and clean work environment by keeping shelves, pallet area, and work stations neat; Sweep, dust and mop. Organize warehouse and work area for orderliness at all timesWear the proper safety equipment

Ferrum, Va

• Enforced rules and regulations to ensure the smooth and orderly operation of dormitory programs. • Provided emergency first aid and summon medical assistance when necessary. • Mediated interpersonal problems between residents. • Safeguarded residents and facilities

Manassas, Va

• Greeted customers in a warm and friendly manner• Recommended, selected and assisted in locating or obtaining merchandise based on customer’s desires.• Inspected merchandise for wear or defects, reporting any damage to supervisors.• Unpacked and stocked shelves in an orderly and accessible manner.

Woodbridge, Va

• Greeted customers in a warm and friendly manner• Recommended, selected and assisted in locating or obtaining merchandise based on customer’s desires.• Inspected merchandise for wear or defects, reporting any damage to supervisors.• Unpacked and stocked shelves in an orderly and accessible manner.

Master Of Fine Arts (M.F.A.), Media Design, 3.3

Bachelor Of Arts (B.A.), Graphic Design, 2.5

Activities and Societies: Student-Athlete, Resident Assistant, Senior Class TreasurerFerrum Football, Senior Class Treasurer