Authoritative Telecom / NBFC Operations and HR professional with exhaustive experience vendor management, HR processes, Talent Acquisition and Transitions of new projects. Proven more than a decade of Leadership Experience with Global Top organizations, building scale, Innovation, improvements and Transforming customer facing business verticals. An accomplished professional with cross functional experience in HR delivery, Transition, Vendor management and re-engineering of Human and Customer-facing and internal operations processes.Proven HR Leader with a track record of success in Talent Acquisition, HR Business Partnering, and Talent Management. Strategic thinker adept at aligning HR initiatives with organizational goals to enhance overall performance. Extensive experience in end-to-end Talent Acquisition, from sourcing to onboarding, resulting in high-quality hires.Strong leadership and team-building abilities, cultivating a positive work culture that attracts and retains top talent. Proficient in designing and implementing training programs that enhance employee skills and drive career progression.Proactive problem-solver with a focus on resolving employee relations issues and maintaining a harmonious workplace. Data-driven approach, utilizing HR analytics to make informed decisions and continuously improve HR processes.Effective communicator with excellent interpersonal skills, able to collaborate across all levels to drive HR excellence. Hands on experience of doing crisis management, managed COVID-19 effectivelyRecognized as ET HR Emerging Leader 40 under 40 for 2023
Listed skills include Leadership, Bpo, Employee Engagement, Customer Satisfaction, and 15 others.