• Deliver multiple BI implementation projects through data analytics, machine learning and advance visualization tools such as Power BI for Sales and Marketing unit of leading IT product company• Lead DevOps team of up to 15 members to manage development and maintenance along with infrastructure management• Manage E2E project delivery in coordination with stakeholders to ensure continuity and use of best practices• Provide Pre-Sales support through Feasibility study, Proof of Concepts, Effort Estimation & Timeline Recommendation• Recommend and implement process enhancements to the software development methodology to incorporate project management principles• Follow Agile methodology, for delivery of projects within defined timelines, and for managing clients’ expectations with evolving and changing business needs by organizing and facilitating Sprint Planning, Change & Release Management, Daily Scrums, Sprint Review & Retrospective• Manage and track Resource Allocation, Capacity Burndown and On-Boarding of new members• Perform weekly portfolio review with senior management and provided updates to stakeholders• Conduct performance appraisals and provided feedback for professional growth of individuals• Manage inter and intra team conflicts and inter-dependencies for smooth project execution• Coordinate and conduct bi-weekly team training sessions on process and technology to improve skillset and process compliance• Conduct interviews for entry level engineers/developers

• Design & formulation of implementation plan along with RACI matrix detailing Risk Analysis• Market and Business Analysis of E-commerce furniture vertical and Pepperfry’s business model• Feasibility Analysis of alternate business model detailing financial, operational & legal aspect• Identification of External/Internal Stack holders, potential Vendors considering business constraints• Forecasting of 6 months of logistics demand (in TEUs) for all imported categories of furniture

• Responsible for Impact Analysis and Resolution of Critical Incidents • Internal Quality Auditor - certifying high quality deliverables to Clients • Liaison between the teams and vendors – Zurich IT team, Wipro, CSC and users in different geographies • Ensured adherence with business requirements through Root Cause Analysis of the reported incidents• Performed Feasibility and Gap Analysis & defined Project Scope to map client requirements• Enhanced and Maintained 3 insurance underwriting applications to improve their usability and stability• Designed & Created tool to track Enhancements to Systematize report generation and Improve Usability• Reduced Operational Cost of Client by developing Automation Tools and Optimizing Processes• Streamlined user creation process taking into consideration all the stake holders involved in the process• Contributed in creation and enhancement of Knowledge Repository for functional and technical modules • Coordinated and Participated in Cross Functional Training sessions for Knowledge sharing