Shahzar Khan Email & Phone Number

Dubai, United Arab Emirates

• Design and deliver comprehensive training programs for new ServiceMarket partners.• Conduct weekly performance reviews and monthly meetings with partners to discuss sales, jobs delivered, and average ratings.• Monitor the quality of service delivered by partners and intervene with additional training or incentives when necessary.• Ensure all partners are equipped with the latest ServiceMarket tools and features, and provide ongoing guidance to maximize their effectiveness.•… Show more • Design and deliver comprehensive training programs for new ServiceMarket partners.• Conduct weekly performance reviews and monthly meetings with partners to discuss sales, jobs delivered, and average ratings.• Monitor the quality of service delivered by partners and intervene with additional training or incentives when necessary.• Ensure all partners are equipped with the latest ServiceMarket tools and features, and provide ongoing guidance to maximize their effectiveness.• Analyze service delivery metrics to identify potential improvements for the Operations and Product teams, prioritizing partner feedback.• Provide prompt solutions to any day-to-day issues partners encounter while delivering exceptional service to end-users. Show less

Dubai, United Arab Emirates

• Expanded client base across Middle East, Africa, Turkey, Azerbaijan & Pakistan through strategic business development & client engagement.• Managed full sales cycle (lead generation, recruitment, vetting, delivery) for MENA region clients, ensuring successful project completion.• Generated over $1.5 million in revenue for the company through expert recruitment, onboarding, project execution, and cold calling initiatives in Financial Services, Consumer Goods, Telecom & Media.

Dubai, United Arab Emirates

• Connected key decision-makers in EMEA across corporations, consultancies, and top business professionals within diverse industries.• Delivered a dynamic network of industry experts to clients, providing qualitative & quantitative market insights, industry expertise, and execution support, driving commercial success.• Leveraged organizational mapping, project management, and research skills to enhance client excellence.

Lahore, Pakistan

• Championed strategy development (demand generation, customer retention) and KPI management for Jugnu, a B2B E-commerce platform empowering 1 million+ Pakistani SMEs with convenient, reliable ordering & 24-hour delivery, directly impacting their success.• Developed team performance metrics tied to commercial success, employee retention, and product growth, ensuring Jugnu's platform effectively drives customer success for Pakistani small businesses.

Lahore, Pakistan

• Led a team of 400+ to organize the largest MUN conference in Pakistan: Hosted ~1000 delegates for a successful international event, fostering diplomatic dialogue and leadership skills among young individuals.• Secured 5 domestic & international affiliations for LUMUN: Negotiated partnerships to advance the UN's agenda and enhance public speaking skills for O & A-Level students, broadening their educational experience.• Spearheaded LUMUN's Social Responsibility Program across… Show more • Led a team of 400+ to organize the largest MUN conference in Pakistan: Hosted ~1000 delegates for a successful international event, fostering diplomatic dialogue and leadership skills among young individuals.• Secured 5 domestic & international affiliations for LUMUN: Negotiated partnerships to advance the UN's agenda and enhance public speaking skills for O & A-Level students, broadening their educational experience.• Spearheaded LUMUN's Social Responsibility Program across Pakistan's 3 major cities: Provided a platform for ~200 interns to engage in community service, promoting social responsibility and leadership development. Show less

Lahore, Pakistan

• Forged UN partnerships: Liaised with the UN, securing official endorsements and facilitating contractual partnerships with UNDP and UNODC divisions, supporting LUMUN's mission.• Secured UN partnerships: Led negotiations and ensured successful contractual agreements with UNDP and UNODC for LUMUN, fostering collaboration and advancing global initiatives.• Led a team to manage speaker engagement: Led a 6-member team in developing and executing a comprehensive plan for inviting notable… Show more • Forged UN partnerships: Liaised with the UN, securing official endorsements and facilitating contractual partnerships with UNDP and UNODC divisions, supporting LUMUN's mission.• Secured UN partnerships: Led negotiations and ensured successful contractual agreements with UNDP and UNODC for LUMUN, fostering collaboration and advancing global initiatives.• Led a team to manage speaker engagement: Led a 6-member team in developing and executing a comprehensive plan for inviting notable speakers to 22 panel discussions throughout the year, enriching delegate experiences. Show less

Lahore, Pakistan

Lahore, Pakistan

• Empowered 240+ students across 4 courses (Qualitative & Quantitative Research Methods, Writing & Communication, Introduction to Political Science, Principles of Marketing) as a Teaching Assistant. • Facilitated understanding through engaging tutorials and weekly mentoring sessions.• Collaborated with instructors on developing effective grading instruments to enhance student learning and performance

Lahore, Pakistan

• Optimized Hascol's petrol pump expansion strategy: Successfully mapped optimal locations in Lahore District by analyzing competitor presence (8 firms, 100 pumps) and developing an efficiency index, leading to a data-driven expansion plan.• Spearheaded Hascol's future expansion plan: Developed a detailed line plan for setting up petrol pumps across 4 divisions in Lahore, fostering strategic growth and market presence.

Abbottabad, Pakistan

• Mobilized voters in Abbottabad: Led the social media campaign for a political party, increasing engagement among 400,000+ registered voters and contributing to successful campaign outcomes.• Analyzed polling station data: Leveraged insights from ~148 polling stations to ensure voter turnout and support on Election Day, demonstrating data-driven problem-solving.• Optimized campaign operations: Designed efficient strategies for distributing campaign materials and promotional content to… Show more • Mobilized voters in Abbottabad: Led the social media campaign for a political party, increasing engagement among 400,000+ registered voters and contributing to successful campaign outcomes.• Analyzed polling station data: Leveraged insights from ~148 polling stations to ensure voter turnout and support on Election Day, demonstrating data-driven problem-solving.• Optimized campaign operations: Designed efficient strategies for distributing campaign materials and promotional content to ~200 staffers, ensuring smooth campaign execution. Show less

Bsc (Hons) Management Science, Minor: Public Management, Graduated With High Merit

Activities and Societies: LUMS Model UN Society Deans Honor List (Fall 2016, Spring 2018, 2019, 2020) Ranked in the Top 10%.

Igcse, Gce A Levels, Business/Commerce

Activities and Societies: Student Council President (2016), Student of the Year (2014), Squash Champion (2015), IGCSE Star Award (2014)