Khem Lamion Email & Phone Number

National Capital Region, Philippines

• Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.
• Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.
• Sets up interviews between candidates and hiring managers.
• Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.
• Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

Muñoz, Philippines

• Set proper goal expectations at the beginning of the month for agents based on an given Metrics.
• Created team’s action plan while on team huddle to drive performance
• Conducted coaching for each agent at least once per week and create follow-through coaching for validation
• Real-time support
• Monitored agents’ real-time status. (Break schedules)
• Took manager calls that are highly escalated from escalations team